PlaneShift
Support => Technical Help: Problems BEFORE entering the game => Topic started by: fenix2000 on January 28, 2004, 04:03:23 am
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i did change the ip text to the ip number, disconected the firewall temporarily, did all tht stuff and it STILL SAYS \"The server is not running or is not reachable. Please chck the website or the forums for more info\" i did and it said the server was up and running 23 clients plz help
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did you also enter the correct port?
Be sure to enter the ip only in the IP field, and the port in the port field. Also check for \"leftovers\" that slid out of the text box (try hitting the Pos1 key while in the textbox).
Might not be of too much help, but that\'s about all I can imagine what yould be going wrong.
You do not have a personal firewall (or the WinXP one) running, do you?
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fenix2000,
Which IP address are you using ? It should be 203.81.47.74. The XP firewall shouldn\'t prevent you from reaching the server, so it has to be something else. Some providers are running a firewall integrated with their proxy, if you are still unable to connect, you should contact them to be sure.
BTW, don\'t disable your firewall, it\'s not worth taking that risk. Just enable incoming and outgoing UDP on port 13331.
You can try to type this in the command shell (Start->Run->cmd) :
ping 203.81.47.74
and see (or report here) the result