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Complaint Department / Re: Be seriously serious about server status!
« on: July 10, 2007, 07:44:49 pm »
Hi,
I just registered today and downloaded the client and wondered why nothing work, so I take a look at the website -> news, no news are bad news.
From my own deved browsergame I know that only about 10% of the users visit a forum on the website, even if something is going wrong.
Normally you just spend a lot of effort in getting people to your site and attract them, making interested ones out of the visitors and finally users/players/testers. If you are not able to attract with your hp/site they are gone or in case of testing and are finally lost. If you are not going to inform the players/testers then they move along. There are enough MMORPGs out there to betatest and/or play.
As a tester I am spending my sparetime in helping the devs improving there games and give feedback... my first advice is "please improve your news politics, especially about server status".
Best Regards,
Sascha
I just registered today and downloaded the client and wondered why nothing work, so I take a look at the website -> news, no news are bad news.
From my own deved browsergame I know that only about 10% of the users visit a forum on the website, even if something is going wrong.
Normally you just spend a lot of effort in getting people to your site and attract them, making interested ones out of the visitors and finally users/players/testers. If you are not able to attract with your hp/site they are gone or in case of testing and are finally lost. If you are not going to inform the players/testers then they move along. There are enough MMORPGs out there to betatest and/or play.
As a tester I am spending my sparetime in helping the devs improving there games and give feedback... my first advice is "please improve your news politics, especially about server status".
Best Regards,
Sascha