yeah it is the password change link, where it asks you to put in your email and it will send a link to change your password, when i put in my email address thats what comes up.

ive tried registering again with a differernt email address but never recieved the verification email

*edit*

omg guys i registered under a different account and signed in and it worked!!
thanks sooo much for everything, im very grateful!!

one small problem, the planeshift screen is too the far left of my computer screen and i cant see anything down the left hand side of it such as choosing some of the different races, etc on character creation screen, is there a 'screen adjust' feature?

guys im after trying everything u said and i still havent got anywhere, its so frustrating i really want to play...

yes but now it says that my password is incorrect even though i know its not as i use the same password for everything and use it to log on to the forums here, should i just register a new one?

well i followed that step by step and ive already got an account and downloaded the client but i dont know where to go from there i.e. step three, could u elaborate please?

ok thanks, so whats the website address that i should log into?

Someone please help me!

ive downloaded the client but have been unable to create a character, i've read the guides and they all say when u log in first, u will be brought to a screen to create your character, ive logged in numerous times and nothing ever came up to direct me to create one, not even links to press to go create one, as of such all i can do is log in and view the guides, i cant do anything else, please help as i downloaded the client and it took hours, all this effort and in the end i cant even play!
ANY information will be grateful,
                                            Thank You.