but that doesn't help me at all?
when I say "i want to enter Yliakum/the game/whatever" he tells me to complete the tutorial, but when I talk to anyone - they tell me that they don't understand what I'm saying.

I say: hi
Abelia Aruine says: Hello, and welcome to Planeshift! You can just ask me to give you the tutorial, or, the more traditional phrase around here, 'give me a quest.'
I say: give me a quest
Abelia Aruine says: [insert the speech about her not understanding me]

that happens no matter which one I talk to, thus I can't do the turtorial again.

I finished the tutorial, then quit it 'cos I had to go grab a bite... so when I returned, I expected to be able to just say "I wish to enter the game" - but nooooooo. apparently I haven't finished the tutorial after all... and to make things perfect, whatever I say to the "teachers", they just tell me that they don't understand what I'm saying. I say "hello", and they say that they'll teach me about smithing/fighting/magic - then when I ask them to teach me, they tell me that they don't understand what I am saying.