hello, i just Downloaded the game last night. i had to work on it some to get it to update. and now every time i try and use the client a message pops up

that message is "Something unexpected has happened in Planeshift: Steel blue. Details:EXCEPTION_ACCESS_VIOLATION at 035EEA80.

then it asks if i would like to save a diagnostic file.  i have run it regular and in admin mode, i did update it. the client isn't working.  i happen to be Running on Vista so ya.. can some one please help me.?