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Messages - EoN604

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Technical Help: Problems BEFORE entering the game / Re: ok so i downloaded the game and now it wont let me play.
« on: July 30, 2008, 02:35:37 am »
I never meant to say that you are clueless. It is very obvious from what you have achieved that you are in fact very intelligent! I don't doubt this. :) The product/idea you have developed is incredible, and it would take skill beyond mine to accomplish it.

What I am suggesting is that you should consider fixing these problems and providing the new fixed version for download NOW rather than later.  Why wait for a 'future version'?  In the mean time people are downloading a broken one??  Is that really a good approach?  First impressions are important.  These small fixes = big deal. Is it really that difficult to roll up a new release with some text changed to 'true', instead of 'false'?   And is it that much work to auto-trigger the updater on install?

Of course there may be technical restraints/complications I am unaware of, and if that's the case, so be it.  I'm just trying to provide some constructive feedback :)  Please, I hope it isn't taken the wrong way.


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Technical Help: Problems BEFORE entering the game / Re: Juicy Little Bug
« on: July 30, 2008, 02:28:22 am »
Thanks for your reply.

I have already tried that.  These are the steps I have taken so far:

1. Downloaded installer & ran installer.
2. Tried running program, didn't work.
3. Updated xml file to change 'false' to 'true'
4. Ran the updater
5. Tried running now, and am getting the error "failed to load effects".

Any further troubleshooting/fixes I can try?

Thanks,
EoN

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Technical Help: Problems BEFORE entering the game / Re: Juicy Little Bug
« on: July 29, 2008, 02:40:41 pm »
Quote from: lolomalin on July 09, 2008, 02:07:45 pm
Hello, I installed the last version of Planeshift (after a long abence) and i have the same problem with those effects.
I tried to rename flame.spr into flame.part . There I have a problem : the file is named flame.DDS, not .spr...

Then I told myself "nevermind, let's rename it flame.part". I did. It doesn't work so far...
And the updater has nothing to download.

Can you help folks ?
Thank you...  :innocent:

I have this exact same problem. I am getting the error message "failed to load effects", so I found this thread after searching.

But there no flame.spr in my installation.  How should I proceed, to fix this error? :)

Thanks,
EoN

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Technical Help: Problems BEFORE entering the game / Re: ok so i downloaded the game and now it wont let me play.
« on: July 29, 2008, 02:31:55 pm »
Guys I think this is a superb idea, and I am very excited to try it out.  But in all honesty and politeness, why on earth is the main installer broken?

If you really want this product to take off, can I suggest that perhaps it might be a good idea to fix these problems and do the following:

1. Automatically trigger the update process when the program is first executed.
2. Update the updaterinfo.xml file to have 'true' in the download package, rather than false. (dont expect the user to do it)
3. And finally, if this version of installer doesn't work, then roll back to the previous one!! don't let users download a broken installer.

WHY are these not already done? :)  I mean honestly, 95% of people who download the product, and experience a problem when running, will simply delete it and never use it again.  Only technical people are going to bother following it up. 

I *COMPLETELY* support this fantastic, positive product, and because of this, I strongly suggest you think about fixing the main installer. Especially for the biggest operating system, Windows! 

So I have done the steps above to fix the broken installer, now i get the message "Failed to load effects" and when I click Ok, it closes.  When I searched the forums I foudn this link and quote
http://hydlaa.com/smf/index.php?topic=32812.0
Quote
Oh, and if this fails to work for some reason then I recommend downloading/installing a copy of PlaneShift 0.4.00 and running the updater.
There are still links on the website for that version.

You serious? :) After fixing a broken download & installer, you want me to go and download a completely different version?  I think this is not very good. For the amount of effort and work you have put into such a fantastic idea, don't you think you should fix this process?   Given how complex the work you've done is, this part should be very easy for you.  Don't underestimate it!  It's like building a castle, and forgetting to put the door in!!!  No-one is going to enter unless you get that part right.

Anyway - I guess i'll go download an entirely different version now?!  :-\  Hopefully it works.

Best wishes,
EoN

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