This is a not known number, but before making any further steps, you\'d check the following.
1) Your system specifications:
They\'ve to meet this ones;
Minimum Requirements:
* Windows 98, ME, 2000 or XP, Mac OS X 10.2.6, Linux, FreeBSD or Solaris
* GeForce 2 or higher 3D graphics card
* 1 Ghz CPU
* 512 MB RAM
* 1 GB free disk space
* 56k modem Internet connection
2) Ensure that the game is up to date. That is done by running the updater, theoretically now the update server has the correct version and things should go fine. Ensure you\'ve updater 1.1.1.1 and your game version is 0.3.014
If all the above is done, and everything seems right, cause the game to crash, and when prompted, choose to save it.
Your next step should then be send it to AryHann.
Send the diagnostic file, if it is not already in this list to arianna.benigno@gmail.com. I will soon reply to you, please, answer me back if I ask you questions
As you see, she\'ll try to deal with it and perhaps find out where the problem is.