My characters rarely talk to anyone wearing one of those horned helms. Pretty, yes, but horrid in the RP sense.
First thing I do most of the time in talking to a new face is give their description a quick look. It it starts to tell a story, I close the window without further reading. If it still contains the silly 'background' stuff from Creation, I close the window. If it is Skriet, I open the window and read just for a good laugh.

The reason CC info is put in at the start of new characters is likely so folks remember what they picked so that they can RP by it... though I tend to either hit quick paths and avoid that stuff completely, or delete it as fast as I can once ingame, and pretend it never happened.
Back to the original topic, yes, it is hard to get the hang of this game, but as said in other posts, it is getting better a little at a time. Hang in there, kitty.