I was doing a quest, returning the golden shield diagram. I opted for the riddle, read the riddle, and the server went down. Answering the riddle when the game came back did nothing, but the item that triggers the riddle is gone. The only phrase between giving the item and getting the riddle was 'yes' which is also ignored.
So what recourse is there. All I really want is for the quest to be marked as done, although the chance to answer the riddle and get the tria would be nice. Having a quest which cannot be completed in my quest list is frustrating.
It seems like the obvious answer is to enable the discard quest button, although in this case the quest item was the reward for another quest so that would not help in this case.
There should be a merchant who will sell quest items, until the quest engine is more stable. The merchant would only sell items for quests you are currently on, and only quest items not usable items like glyphs. Just something so that there is another option besides complaining here then making a throw away character.