please keep in mind that there is an official testing team that their sole job is to be a link between bug reporters and the devs. We are the ones that close most bugs and verify that they are bugs IN THE CURRENT code. and yes we are human we do make mistakes, if you think a bug that was closed is a bug you can request it to be reviewed and reopened if needed. remember we have a procedure for reporting and fixing bugs for a reason to make it easier on the players and the devs. If you have suggestions about the process contact anyone from the testing team and we will be more then willing to try to explain things or to foward suggestions to the team so they can be considered. Also the process of reporting/closing/reviewing bugs has been gone over in other threads on the forum as well as the links on the tracker itself. Remember as well the testing team is not made up of devs, we are just normal people that have some skills in building apps that can test the bugs on latest code, we also do try to test all bugs before closing them unless they are known duplicates or we know they are already fixed in the latest code.
