2 problems [one ignorant gm]

[Xensoul]

First off, the death realm is extremely buggy for me. The 2 times I died and came back, it would not let me see everything right which makes me unable to see where I am going. I asked for advice and a GM private messaged me, rude if you ask me, but he said "We are not a taxi service" All I asked was to be spawned out of the death realm because it was impossible for me to make my way out, so it made sense to ask a GM then anybody else on this problem [Which I really regret after seeing the things he had to say to me, he basically told me not to ask GMs for help and to come on here] Anyways, that was rude and his name is Ingles I believe, I'd have to check the video i was recording on fraps of the bug, I got the entire conversation which I plan putting on youtube as part of my steel blue review. The 2nd problem I have is my account was made a few years ago and I tried doing some quests to go to winch and the one where I had a poison mug was one of the quests I did over a year ago and the mug is not in my inventory anymore, which I never disposed of. It will not allow me to cancel the quest and restart it so I had to come on here and ask for help. Ingles told me after I asked about it, "I repeat, we are not a taxi service" which made no sense to my question, just seemed like he was being a smart@#!. I logged out because of Ingles, I suggest talking to him before he says something to someone else playing and makes them feel the same way.

[Ghosts|Jestal]

Wow...GMs these days. Seems like they let just about anybody become a GM

[Hanix]

I would like to address your concerns here if i may. First of all, let me state that i have read the logs of your conversation and i feel i need to clear a few things up for you. When you request help in the help channel, dont assume you are speaking with a GM. The help channel is manned by players like yourself. Yes the GMs if they are on monitor it but for the most part any help request you make gets answered by players NOT GMs. Take this case for instance, the person advising you WAS NOT the GM that contacted you via /tell, so he wasnt ignoring your request regarding help on your quest, he just wasnt the advisor assigned to you. [And for the record nothing has changed there the help channel has ALWAYS worked that way.] May i also point out that you were offered a move to the DR portal so you did not have to traverse the full DR but you wanted a lift to Oja. The GM that contacted you was simply advising you that the GMs are not there to answer to your beck and call and that your argument for a transport out of the DR was not a valid one. He was not rude in any way and although he was not advising you, near the end of your chat he did advise you how to proceed regarding your quest problem.
Knowing these facts i sugest you watch your video again and remember that you were speaking with two different people and not one GM. I hope this has cleared things up for you. But considering in your conversation you stated you have been around for many years you of all people should know how the help channel works.

[neko kyouran]

Remember folks, only those with the game master guild tag are GMs.