People don't read manuals.
People skip tutorials.
People blame others for being lazy themselves.
People rely on software being smarter than the user.
Sadly, that's a little too true...
and sometimes this conclusion is comlete b*ll***t.
If this game is should reach a professional level one day (the developers want to earn some money - i think they want) there has to be done a lot to the manuals that come with the downloaded package. Also the tutorial and help guide links are outdated. (i read something from 2005). Also wrong names i.e. pslaunche had a different name and stuff like that. There is a list of programm-codes you should change if you have a certain problem. All this is complicaded and confusing and if you do that, you ask yourself if this is still up to date and helps anything. (or crashes the whole computer..)
I think the game lives from a big number of players. You wont get many new players if the manuals are that useless as they are now.
Im working on manuals for indutrial products. They wont sell anything if the manuals have no correct description.
The manual has a high proportion of the final rating of that product.
A manual has to contain a version number and a date of release.
And sometimes a crash in the game turns out to be not the fault of the player or his machine the game is running on..
Not only my opinion.. hope, it helps to improove things.
btw: a player forum is not the right place to get the installation manual because of sentences like above. It was ok if the manuals were ok
but they arent and thats the thing what makes me angry about such pattern.