Author Topic: Help creating account  (Read 1816 times)

PrinceKahless

  • Wayfarer
  • *
  • Posts: 3
    • View Profile
Help creating account
« on: January 22, 2012, 07:49:34 pm »
When I click on the verify account button in my email it takes me to a page where I am supposed to give it my desired password. After I enter my password twice and hit next it says "account was NOT validated." I have tried several passwords and have resent the verification email several times and I am now at a loss as to what to do.

weltall

  • Moderator
  • Veteran
  • *
  • Posts: 1671
    • View Profile
    • http://weltall.heliohost.org
Re: Help creating account
« Reply #1 on: January 22, 2012, 10:17:09 pm »
maybe try first doing the resend validation email procedure?

PrinceKahless

  • Wayfarer
  • *
  • Posts: 3
    • View Profile
Re: Help creating account
« Reply #2 on: January 22, 2012, 10:41:50 pm »
I have already tried to resend the account verification email several times and it always results in the same message.

PrinceKahless

  • Wayfarer
  • *
  • Posts: 3
    • View Profile
Re: Help creating account
« Reply #3 on: January 24, 2012, 03:59:09 am »
Still no fix, I have tried several times since the op but its still the same error message. Any other suggestions?

Talad

  • Administrator
  • Hydlaa Notable
  • *
  • Posts: 822
    • View Profile
Re: Help creating account
« Reply #4 on: January 24, 2012, 11:17:33 pm »
Hi,
I've verified it. I will send you the pass via PM here on the forums. You can then change it with the change pass page.

Just as a note: You should be sure when you click on the email link that it contains the full string, including email and verification. Maybe a piece of the url was cut off by your mail program.

« Last Edit: January 24, 2012, 11:19:22 pm by Talad »