CLIENT ISSUE: Different Problem All Together

[Adash]

Client goes to the screen that loads that bar at the bottom of the screen but then:
1.) Client crashes while Microsoft tries to find a solution.
2.) This message appears in that little box:

"An update is available but you don't have the correct permissions to continue!"

- The repair button does not work
- I checked server location: Looks CORRECT

<?xml version="1.0"?>
-<serverlist> <server port="7777" ip="planeshift.subhosting.net" description="Laanx server is our main server. All players are encouraged to engage in roleplay and stay In Character. If you are not much into roleplay, please be careful before speaking OOC with others. Read our roleplay guide on PlaneShift main site! Register at http://planeshift.subhosting.net/register" name="Laanx server (Main)"/> </serverlist>

- I adjusted resolution settings to lower even though I have a very fast computer with a quality graphics card. I have been playing this game for 2 years but now it won't even let me on. I installed the entire client over but nothing seems to work.

My Specs:  Toshiba Satellite P500
- ACPI x64based PC
- NVIDIA GeForce GT 330M
- Intel (R)Core  (TM) i7 CPU   Q720   @ 1.60 GHZ
- Memory RAM 8 GB
- 64 Bit Operating System / Windows 7 Home Premium /

NOTE:  This game by now should have a "detection system for every computer/laptop" to determine what files are missing/files with errors that should auto correct/or if settings of client are not being recognized by computer.

Your REPAIR button system does absolutely nothing.  Repair should be diagnosing hardware/software of computer that is trying to play this game.  If it could at least display some errors or what it might be looking for: players can have a better idea where to look in the Planeshift folder to correct the code lines.

[apyj13]

to get the update, you have to run as an admin.  to do that right click the planeshift launcher icon and select "run as administrator".  This should bring up a different window that says "an update is availible, would you like to download it now?" or something along those lines.  Running as admin should also allow you to repair (if needed), which I'm fairly certain will not work if you don't run as admin.  But if PS is crashing before you even get the option to update, that may be a different problem altogether.

[Adash]

Hello.  Ok I managed to get the game to bring up the updater finally!  It updated a lot of files and checked for file integrity...claiming 100% ok!

So I clicked play and still I getting the same problem.  The admin worked by the way to get the mirror files to update.......but now what?  Still crashing.

[apyj13]

have you updated your graphic drivers?  If not, you should do that.   It's been recommended by others to get your drivers directly from the graphics card manufacturer rather than using the windows driver updater. In your case that would be NVIDIA.  See if that helps.

[Adash]

Updating Driver From NVIDIA Website Now.... .....in progress.


........ok now I'm at the login screen and no crashing so far........

Trying to figure out where I can find my account login and password? Don't remember.

[Adash]

COMPLETE......

I am finally in the game.  Wow that was crazy!  Now lets see if this game will crash with the new client....

....fingers crossed..


A SPECIAL THANKS TO:   apyj13

[Caraick]

Gooooood luck! 

[apyj13]

Glad you were able to get in game. Have fun!   

[emoulemoule]

Hi there,
I have sort of the same problem; I was able to update with "pslaunch", though here is what i get when i click the play button in the pslaunch:

Process:         pslaunch_static [453]
Path:            /Applications/PlaneShift/pslaunch.app/Contents/MacOS/pslaunch_static
Identifier:      pslaunch_static
Version:         0.5.9.1 (0)
Build Info:      pslaunch_static-Unknown~Unknown
Code Type:       X86 (Native)
Parent Process:  launchd [144]

Date/Time:       2012-06-23 14:33:27.587 +0200
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          493907 sec
Crashes Since Last Report:           23
Per-App Interval Since Last Report:  3101 sec
Per-App Crashes Since Last Report:   22
Anonymous UUID:                      86C410FB-800D-4BB8-A60F-FB6155821F36

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000058
Crashed Thread:  8

Thread 0:  Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib                0x979c4c0e mach_wait_until + 10
1   libSystem.B.dylib                0x97a4c429 nanosleep + 345
2   libSystem.B.dylib                0x97a4c2ca usleep + 61
3   pslaunch_static                  0x00031b1f csSleep(int) + 27
4   pslaunch_static                  0x002b2dbf psLauncherGUI::EventHandler::HandleEvent(iEvent&) + 27
5   pslaunch_static                  0x0017b065 csEventTree::Dispatch(iEvent&) + 339

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                0x979eb382 kevent + 10
1   libSystem.B.dylib                0x979eba9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                0x979eaf59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib                0x979eacfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib                0x979ea781 _pthread_wqthread + 390
5   libSystem.B.dylib                0x979ea5c6 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib                0x979ea412 __workq_kernreturn + 10
1   libSystem.B.dylib                0x979ea9a8 _pthread_wqthread + 941
2   libSystem.B.dylib                0x979ea5c6 start_wqthread + 30

Thread 3:
0   libSystem.B.dylib                0x979ea412 __workq_kernreturn + 10
1   libSystem.B.dylib                0x979ea9a8 _pthread_wqthread + 941
2   libSystem.B.dylib                0x979ea5c6 start_wqthread + 30

Thread 4:
0   libSystem.B.dylib                0x979c4b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                0x979f26f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                0x97a3b05f pthread_cond_wait + 48
3   pslaunch_static                  0x00184c6c CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1246

Thread 5:
0   libSystem.B.dylib                0x979c4b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                0x979f26f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                0x97a3b05f pthread_cond_wait + 48
3   pslaunch_static                  0x00184c6c CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1246

Thread 6:
0   libSystem.B.dylib                0x979c4b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                0x979f26f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                0x97a3b05f pthread_cond_wait + 48
3   pslaunch_static                  0x00184c6c CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1246

Thread 7:
0   libSystem.B.dylib                0x979c4b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                0x979f26f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                0x97a3b05f pthread_cond_wait + 48
3   pslaunch_static                  0x00184c6c CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1246

Thread 8 Crashed:
0   pslaunch_static                  0x00018b2d UpdaterEngine::PrintOutput(char const*, ...) + 213
1   pslaunch_static                  0x00003ef3 Downloader::DownloadFile(char const*, char const*, bool, bool, unsigned int, bool) + 295
2   pslaunch_static                  0x0001d487 UpdaterEngine::CheckUpdater() + 157
3   pslaunch_static                  0x000271e5 UpdaterEngine::CheckForUpdates() + 847
4   pslaunch_static                  0x00027842 UpdaterEngine::Run() + 18
5   pslaunch_static                  0x00068f9b CS::Threading::Implementation::(anonymous namespace)::proxyFunc(void*) + 111

Thread 9:
0   libSystem.B.dylib                0xffff0877 __memcpy + 215
1   pslaunch_static                  0x002188c4 png_combine_row + 249
2   pslaunch_static                  0x001c4a80 png_read_row + 727
3   pslaunch_static                  0x001c4e6d png_read_image + 115
4   pslaunch_static                  0x00140c57 CS::Plugin::PNGImageIO::ImagePngFile::PngLoader::LoadData() + 813

Thread 10:
0   libSystem.B.dylib                0x97a0058a select$DARWIN_EXTSN$NOCANCEL + 10
1   libSystem.B.dylib                0x97a98c4b select + 92
2   pslaunch_static                  0x0015ca0d Curl_socket_ready + 431
3   pslaunch_static                  0x000874e3 waitconnect + 53
4   pslaunch_static                  0x00088483 singleipconnect + 2735
5   pslaunch_static                  0x000885be Curl_connecthost + 223
6   pslaunch_static                  0x0008534a Curl_setup_conn + 330
7   pslaunch_static                  0x00085520 Curl_connect + 99
8   pslaunch_static                  0x0008be87 Curl_do_perform + 144
9   pslaunch_static                  0x00004552 Downloader::DownloadFile(char const*, char const*, bool, bool, unsigned int, bool) + 1926
10  pslaunch_static                  0x000057b3 pawsLauncherWindow::UpdateNews() + 157
11  pslaunch_static                  0x00068f9b CS::Threading::Implementation::(anonymous namespace)::proxyFunc(void*) + 111

Thread 8 crashed with X86 Thread State (32-bit):
  eax: 0x003df8a8  ebx: 0x00018a69  ecx: 0x00000000  edx: 0x00000000
  edi: 0x0082eb78  esi: 0x00000001  ebp: 0xb08daa58  esp: 0xb08da990
   ss: 0x00000023  efl: 0x00010202  eip: 0x00018b2d   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
  cr2: 0x00000058

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When I tried to repair, it downloaded a file for windows64bits client. Didn't change anything of course.



I tried to get IG with "psclient" though it says to me that server is off on the logging screen. What i noticed is that pslaunch version is 5.9.3 (this is what's written on the welcoming screen along with some advices concerning the server, which I have followed) , whereas when i get to the logging screen it indicates 5.9.1  .
Can anyone help?
Thanks in advance