Repeated crashes on startup.

[Elisha]

When I try to start Planeshift, it takes several tries. About 3 on average I'd say, but it is random and sometimes it works fine the first time.
The loading screen before the login screen appears, and as the bar is loading the game crashes. I think the bar position is random as well.

Windows 7 64 Bit Home Premium
Intel Core i7 2760QM
8 GB DDR3 RAM
3 GB NVIDIA GeForce GR555M

Plenty of hard drive space. All drivers updated. Using the 64 bit version of Planeshift.

Any more information I can provide?

Thanks for the help :-)

[Eonwind]

hi Elisha the problem is the shadercache, try to delete it: after starting the luncher click on Setting --> Clear Cache
then you should be able to start the game

[Elisha]

Working so far, thank you :-)

[Elisha]

Still happening

[LigH]

You report having both intel Core i7 and Nvidia GeForce.

Ensure that the Nvidia graphic card is used for displaying the game. The intel integrated graphic has horrible OpenGL drivers. Current Nvidia drivers will have a version number beyond 300 and should be from Nvidia, not from Microsoft (means, not installed using the Windows Update, but using separate installers).

[Elisha]

Yes, I am using the Nvidia GPU.

[MrGadget]

Crashing after login screen...expecting to get screen to select character.
Tried adding "Video.OpenGL.UseExtension.GL_ARB_shader_objects = false" to planeshift.cfg
Tried lowering all settings in Graphics section
Tried clearing cache a few times

This Netbook may be too weak to play well, but if I can get in at all that'd be nice.

Win7 32-bit
Asus Netbook 1015PEM
CPU: Intel Atom N550 1.5GHz
Memory: 2GB RAM
Graphics: Intel GMA 3150 / 200 MHz / DirectX 9c, Shader 3.0 / OpenGL 1.5 / Latest Drivers from 10/24/2010

Planeshift.cfg:
PlaneShift.Graphics.Preset = Custom
Video.ScreenDepth = 32
Video.OpenGL.MultiSamples = 2
Video.OpenGL.TextureFilterAnisotropy = 2
Video.OpenGL.TextureLODBias = 0
Video.OpenGL.TextureDownsample = 4
PlaneShift.Graphics.EnableGrass = false
PlaneShift.Weather.Enabled = false
Video.OpenGL.UseExtension.GL_ARB_vertex_buffer_object = false
Video.OpenGL.UseExtension.GL_ARB_shader_objects = false
PlaneShift.Graphics.Particles = Medium
PlaneShift.Graphics.Shaders = Lowest
Engine.RenderManager.Default = crystalspace.rendermanager.unshadowed
Planeshift.Loading.Cache = false
PlaneShift.Loading.BackgroundWorldLoading = false
ThreadManager.AlwaysRunNow = true
Video.AspectRatio = 4:3
Video.ScreenWidth = 1024
Video.ScreenHeight = 768
Video.FullScreen = false
System.PlugIns.iSndSysRenderer = crystalspace.sndsys.renderer.software
System.Plugins.iSoundManager = crystalspace.planeshift.sound.soundmngr
PlaneShift.GUI.Language = english
PlaneShift.GUI.Skin.Selected = elves.zip
PlaneShift.Connection.RememberServer = 0
... [login stuff removed] ...
RenderManager.Unshadowed.Layers = /data/renderlayers/lighting_basic.xml
Video.ShaderManager.Tags.per_pixel_lighting.Presence = forbidden

Crash Report:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   psclient.exe
  Application Version:   0.5.9.1
  Application Timestamp:   4fb6d07e
  Fault Module Name:   ig4icd32.dll
  Fault Module Version:   8.14.10.2230
  Fault Module Timestamp:   4cc50139
  Exception Code:   c0000005
  Exception Offset:   00035c8d
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

[Jawir]

Uhm... unluckily I think ig4icd32.dll could be someting like Intel Graphics For... something else... and Intel graphics cards are known to be not very friendly with PlaneShift....

[LigH]

Graphics: Intel GMA 3150 / 200 MHz / DirectX 9c, Shader 3.0 / OpenGL 1.5 / Latest Drivers from 10/24/2010

No fun, certainly. Hardware supporting OpenGL 2.0 is very recommendable. And crashes in the graphic driver itself are a sign of badly programmed drivers...

[d3x0r]

I have a crash at startup?  THe launcher launches, but when I click play a window momentarily appears then disappears and the launcher returns.


I found an error log?

Fri Dec 14 18:32:37 2012, <..\..\src\common\util\psxmlparser.cpp:282 ParseFile SEVERE>

Fri Dec 14 18:32:37 2012, Could not find file: /paws/temp_skin/skin.xml

Fri Dec 14 18:32:37 2012, <..\..\src\common\paws\pawsmanager.cpp:431 PawsManager::LoadSkinDefinition SEVERE>

Fri Dec 14 18:32:37 2012, Could not read skin.xml on /this/art/skins/elves.zip\!

Fri Dec 14 18:32:37 2012, <..\..\src\common\paws\pawsmanager.cpp:170 PawsManager::PawsManager SEVERE>

Fri Dec 14 18:32:37 2012, Failed to load skin /this/art/skins/elves.zip\!

[LigH]

I believe you could try a "Repair", because these messages appear as if your skin file might be corrupt; but one cannot be certain, errors are often not as obvious as they should be.

[d3x0r]

Okay; it's recovering third party redist win64 libraries.....
and then it looked like it was done, all I had left was a cancel button.
so I canceled, and ran repair again, and it said All files passed the check! (and an OK button)

...and then the same behavior

[LigH]

I wonder about that trailing backslash after "elves.zip", but it could be due to the virtual filesystem manager, treating ZIP files like directories...

Move PlaneShift\art\skins\elves.zip away to a backup location and repair again, will it be downloaded and restored? Does it still fail afterwards?

If you know where to get one, maybe select a different skin and quit the launcher. Then select "elves" again. Still issues?

[d3x0r]

I deleted elves.zip, did repair, it asked if I wanted to download it, and I said yes, it completed with success (only a cancel button was left on the repair screen).

Same result.

I ran Process Monitor, and saw it was trynig to open 'art/skins/elves.zip/skins.xml' and failing, so I renamed the zip, made a directory 'elves.zip' and extracted the renamed elves.zip into that folder, now the game runs, I can log in, and have no issues....

[LigH]

Well, now, that is interesting. That means your virtual filesystem is unable to access the ZIP archive?! ... Someone with more insight in this code may help.