Author Topic: how to search the forum and get results  (Read 2818 times)

Caarrie

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how to search the forum and get results
« on: August 31, 2008, 03:50:36 pm »
here is a quick video on how to use the search function of this forum
http://video.google.com/videoplay?docid=6060656286385511854

Bamko

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Re: how to search the forum and get results
« Reply #1 on: September 01, 2008, 01:21:28 am »
Not sure what is wrong, but at least on my computer, there was no sound, and the resolution was hard for me to see.  I am getting better at searching the forum, but I agree a video on it would be very helpful!  I opened a few other videos and they had sound and the images were legible.

I could not make out what was even being done, though I did recognize the brown background.


Caarrie

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Re: how to search the forum and get results
« Reply #2 on: September 01, 2008, 02:01:56 am »
there is no sound and i am guessing google messed up the resolution on it :(

I will try to upload it somewhere else.

[edit]
http://s21.photobucket.com/albums/b284/bluedoglov/pspics/?action=view&current=SafariScreenSnapz002.flv
« Last Edit: September 01, 2008, 02:08:35 am by Caarrie »

Queops

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Re: how to search the forum and get results
« Reply #3 on: September 02, 2008, 10:34:49 pm »
Pretty straightfoward video ;)

CadRipper

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Re: how to search the forum and get results
« Reply #4 on: September 02, 2008, 11:18:46 pm »
Posting to ask for help without searching first is the common plague of (technical) forums, and I'm afraid there is no known solution for this simply because it's in the very nature of those kind of posters to rush and disregard what could help them find the key - which may actually be why they have to ask for help in the first place, most of the time there is nothing wrong except the user ;)

Otherwise I would have suggested to send new registered users a first welcome post with a golden link to the search button, this video, or any other incentive to be smart. Or something fancier, more interactive, a tutorial as in the game. It could still be tempted, but I'm pretty sure there's just some unbeatable odd that every other newcomer will fail to see the point in helping themselves (in the existing answers) before begging for help. Maybe it's this New topic button, it's too appealing, I've always thought it should be more discreet and repulsive - at least in the Support forums.

Hm, didn't mean to sound that fatalistic ;) But I really hit the burnout trigger because of little things like that, and seen others do the same, you don't want to go there. Maybe the best strategy is to ignore those posts when they sprout and you don't feel like it, and let others reply with a big SEARCH!, which they will undoubtedly do.

Enaudni

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Re: how to search the forum and get results
« Reply #5 on: September 18, 2008, 05:32:26 pm »
Part of the problem with the search function is that a general search can turn up lots of results to search through, not always applicable and not always solutions.

Possible solution to the search side of it:

1.) Allow moderators and thread starters to tag a thread as solved, and add keyword tags to the solved bit. So in the edit options you make a post of type: "Problem" which shows a few extra widgets.  These include a checkbox for marking things "Solved" as well as tagging the specific post that was the solution.  Then you put in problem tags as well if you want. i.e. "updater, verification, linux".

2.) Search should be a text link where it currently says "Advanced Search" and instead should read "Standard Search".  The main search box should be named "Question Search" or similar.  Punching questions into that like updater fails should first show results from threads that are 1. marked as problem threads and 2. tagged solved.    Well tagged ones rise to the top priority wise if they have solution posted.  After that are the less well tagged ones, followed by ones without a solved tag.


This should help alleviate Caarries stress levels somewhat and make finding problem solutions more feasible.  These features would have to be custom added by someone talented like acraig or maybe josephoenix but would work well if implemented correctly.
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Roled

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Re: how to search the forum and get results
« Reply #6 on: September 18, 2008, 09:06:43 pm »
Roled reads and re-reads the post carefully. He scratches his shin, then replies, in a surprisingly fair hand.
Good Sirs and Ladies~
I pretend not to know the intracacies of solving a sentient being's nature to ask for help, and quickly, when one wishes to continue with a stimulating project or conversation. And I admit I am perhaps young to presume to reply, but none the less, here be my thoughts.

"Posting to ask for help without searching first is the common plague of (technical) forums, and I'm afraid there is no known solution for this simply because it's in the very nature of those kind of posters to rush and disregard what could help them find the key - which may actually be why they have to ask for help in the first place, most of the time there is nothing wrong except the user Wink"

I may offer that there may be nothing wrong with acting within one's 'very nature'? Some of us be very new, even to this language, even of being called a 'poster', or worse, 'that kind of poster.." Why do the rest of us, those who be more experienced, take such frustration and heat at normal and natural behavior? Mighten it be more gracious of us all to recognize, over and over and over, that we too once be young and inexperienced? Tisn't it less stressful upon all when one accepts the other's limitation of the moment, and gently guides, over and over, those who ask for guidance and know not that they may be the thousandth one who needs such a hand?

"Otherwise I would have suggested to send new registered users a first welcome post with a golden link to the search button, this video, or any other incentive to be smart. Or something fancier, more interactive, a tutorial as in the game. It could still be tempted, but I'm pretty sure there's just some unbeatable odd that every other newcomer will fail to see the point in helping themselves (in the existing answers) before begging for help. Maybe it's this New topic button, it's too appealing, I've always thought it should be more discreet and repulsive - at least in the Support forums."

Tis a fine idea to send a welcome post. May I suggest we even explain what the word 'post' means, and why even these 'forums' might be altogether strange and unusual to some? Without recrimination? without 'incentive to be smart' as if lacking certain knowledge thereby means lacking the ability to understand when something be explained?

I also offer, and again, please excuse if I be presumptive here, that perhaps those who ask outright, are admitting their need for others and see "the point of helping themselves" by asking for help?

"Hm, didn't mean to sound that fatalistic Wink But I really hit the burnout trigger because of little things like that, and seen others do the same, you don't want to go there. Maybe the best strategy is to ignore those posts when they sprout and you don't feel like it, and let others reply with a big SEARCH!, which they will undoubtedly do."

I do sympathize with yer frustration, what ye call "the burnout trigger". This be why some are excellent teachers, some are fine teachers, some are reluctant teachers, and some be not called to be teachers at all. So perhaps those who remain sympathetic to strangers in a strange land might be those who answer such posts? Those who do not, well, perhaps they be best served in their hearts to carry forth their work in Yliakum by other means?

One final thought, I do thankee for yer indulgence here. Let me also suggest, gently, that the word 'search' means very little if one does not know that these forums are places where residents of the community can 'search' for solutions from others who speak of things not related entirely to survival amongst the thieves, ulbers, rogues and reckless killers at large in our world. When Roled first arrived from the countrylands, he be unaware of this community of thought outside of his world. Ay, indeed, he did read the introductions, and he did participate in the learnings of tutors. And if the word 'forums' appeared anywhere in that initial exposure, he did not know what a forum was, or why, if it twere important, why it be outside of the world he found himself in. Twas much to absorb at the moment of arrival in this confusing and wondrous land. Now he be more learned, and more aware. Now he has opinions, having tried and failed and tried again. And especially after having asked for help, quickly, and immediately, when he knew not where else to turn.

Thankee for listening. Thankee to all who continue to guide me, and others.
I am Roled.
"RR is a PieSexual" ~ Monala

Enaudni

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Re: how to search the forum and get results
« Reply #7 on: September 23, 2008, 07:59:14 pm »
Quote
Roled reads and re-reads the post carefully. He scratches his shin, then replies, in a surprisingly fair hand.

"Surprisingly" ?  Is that a surprise because you don't usually apply in a fair hand or because the average forum user doesn't?  If its the latter rather than the former then its an insult!!!!!! I might very well reply in an unfair hand!!!!! ;)

Quote
I pretend not to know the intracacies of solving a sentient being's nature to ask for help, and quickly, when one wishes to continue with a stimulating project or conversation. And I admit I am perhaps young to presume to reply, but none the less, here be my thoughts.

Its spelled "intricacies" which I only know because Firefox has a built in inline spell check system ;)  In any case out of curiosity is that how you really speak in real life or are you speaking in character?  I only ask because the nature of this particular board being discussions that are decidedly out of character by definition, speaking in character seems a bit off kilter. There isn't anything wrong with it specifically (I got a few chuckles from reading it myself) but no need here so if you indulge me with more comments we can be decidedly less formal if you wish.

Quote
I may offer that there may be nothing wrong with acting within one's 'very nature'? Some of us be very new, even to this language, even of being called a 'poster', or worse, 'that kind of poster.." Why do the rest of us, those who be more experienced, take such frustration and heat at normal and natural behavior? Mighten it be more gracious of us all to recognize, over and over and over, that we too once be young and inexperienced? Tisn't it less stressful upon all when one accepts the other's limitation of the moment, and gently guides, over and over, those who ask for guidance and know not that they may be the thousandth one who needs such a hand?

I agree for the most part. I don't think that most people here have a strong dislike for new posters.  There may be a few elitist snobs but that is pretty much true in any online community and is simply a reality of things.  Just as newbies will always exist there will always also be a few people from "olden days" who aren't always kind to the influx of new people.  Its probably not  completely a bad thing because it keeps away people who are incredibly thin skinned an so acts as a sort of filter for people who probably wouldn't have stuck around long anyways.  The trouble is that it can also drive away people who would be good to have if it is carried too far.  As in all things in life the real trick is balance, and balance is always a balancing act full of lots of minor corrections along the way.  Expecting everyone to realize, recall, and sympathize with the newbie nature of some based on their own early experiences would also be going against the "very nature" of some.  ;)  Instead of lumping expectations as a blanket bit I'd rather the people with the time and patience to do the guiding do it and everyone else just ignore it.  Its generally easier to tell people to do nothing and ignore annoyances than it is to tell them to do nice things particularly when the only reward is virtue. 

Quote
Tis a fine idea to send a welcome post. May I suggest we even explain what the word 'post' means, and why even these 'forums' might be altogether strange and unusual to some? Without recrimination? without 'incentive to be smart' as if lacking certain knowledge thereby means lacking the ability to understand when something be explained?

I also offer, and again, please excuse if I be presumptive here, that perhaps those who ask outright, are admitting their need for others and see "the point of helping themselves" by asking for help?

Yea a good welcome post would have nice simple instructions.  You are also right that people who first post the need for help are admitting their need for guidance but if we do a better job of initial guidance before the first post portion then we can reduce the load on everyone.  There will always be those people who still post a thousands asked question and they shouldn't be chastised for it but on the same token every single persons patience wears thin so after years of moderating that same question it would get old for anyone, even the patient teacher types.

Quote
I do sympathize with yer frustration, what ye call "the burnout trigger". This be why some are excellent teachers, some are fine teachers, some are reluctant teachers, and some be not called to be teachers at all. So perhaps those who remain sympathetic to strangers in a strange land might be those who answer such posts? Those who do not, well, perhaps they be best served in their hearts to carry forth their work in Yliakum by other means?

I disagree here to a degree because even great teachers will reach points where they need breaks. Remember most teachers (at least in the US) have three months off every year for vacation time which helps them to recharge their mental stamina.  My mother is an elementary school teacher of 24 years and after so much time really needs that vacation to be fresh for a new group of youngsters.  Everyone has their mental stamina points and suggesting that the moderators of any forum aren't fit for the task betrays the understanding of their position.  Karyuu was a great moderator but burned out and I think was frustrated after a while because of many kinds of posts. Neko I think does a pretty good job though I still think he posts too many cat pictures ;) and is a bit snappy on thread closing.  Overall though I think PS has had some pretty good moderators over the years but I just think they should take a few more breaks and be a little more sane on their work loads.  The whole point of PS is fun and I think sometimes people lose sight of that.

Quote
One final thought, I do thankee for yer indulgence here. Let me also suggest, gently, that the word 'search' means very little if one does not know that these forums are places where residents of the community can 'search' for solutions from others who speak of things not related entirely to survival amongst the thieves, ulbers, rogues and reckless killers at large in our world. When Roled first arrived from the countrylands, he be unaware of this community of thought outside of his world. Ay, indeed, he did read the introductions, and he did participate in the learnings of tutors. And if the word 'forums' appeared anywhere in that initial exposure, he did not know what a forum was, or why, if it twere important, why it be outside of the world he found himself in. Twas much to absorb at the moment of arrival in this confusing and wondrous land. Now he be more learned, and more aware. Now he has opinions, having tried and failed and tried again. And especially after having asked for help, quickly, and immediately, when he knew not where else to turn.

I don't think forum appears in the ingame tutorial though I've not done it in some time (not allowed to ;) ).  The forum with a few exceptions is more a tech support/community gathering point that is mostly OOC.  I do think the forums should be linked to more prominently on the main webpage and instead of a direct link, clicking on forums should take one to a page on the main site that in addition to containing the link to the forum, also contains some information as to what it is and the like.

And on a more personal note I can tell that you are full of youthful optimism and energy which is a really good thing.  Its easy to eventually let that be replaced with aged cynicism which I never think is a good thing so hold onto it as long as you can.   As you get older some healthy skepticism is fine but I think a lot of people who were once where you are now eventually stray far down darker paths with regard to emotion and motivation and will.  Stay happy, chill, don't take much here too personally, and most of all have fun! If no one has said it already...

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neko kyouran

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Re: how to search the forum and get results
« Reply #8 on: September 25, 2008, 03:49:01 pm »