Characters missing from account

[Shiva137]

So, I haven't logged in for a bit less than a year, and while my account still works, my characters are all gone from the RP server; I still have my character for the non-rp server.  So is this a fluke, or was there a wipe that I missed, or something else?

[Trikitiger]

So, I haven't logged in for a bit less than a year, and while my account still works, my characters are all gone from the RP server; I still have my character for the non-rp server.  So is this a fluke, or was there a wipe that I missed, or something else?

Wasn't it mentioned somewhere that there was a server switch for the RP Server? I'm sure that all of the characters were lost due to the switch.

[RlyDontKnow]

the db was move straight from the old server to the new one, so it's not related to the move

[Sen]

Is it the characters or accounts that are missing?

[LigH]

... and while my account still works, my characters are all gone from the RP server; ...

Sounds like the login works, but the account is empty.

There have been two "very old accounts" wipes so far. Whole accounts who did not log in during the last 3 years. But only 1 year would not be "too old"; and characters only did not get wiped from accounts, leaving them present.

[weltall]

check is done on char login not account login so an active player could get an unused alt deleted too

[Shiva137]

And problem solved.  I'd forgotten my account was tied to an e-mail address I no longer used.  Thank you weltall, and sarva, for helping me figure this out, as well as making sure it won't happen again.