log in problems

[hollowjohn]

g\'day there
i need some help for this problem i got.
when loading the game.
i get stuck just b4 the game is starting

....loading game
...requesting world
...loading world
...getting characters
...setting up controls
...loading GUI

then i get the following eror

planeshift error
exception_access_violation at 5ed3e6b2

next screen tells me
the instruction at \"0x7c910f29\" referenced memory at \"0x00000000\"
the memory could not be \"read\"
click \"ok\" to terminate the program

please explain it to me in detail as i do play games but know less about computors than your granddad

regards hollowjohn

[oobilytoob]

try loggin in a few time, this has happened to me once, and you will find that it happens in game every now and then too, sometimes it is when walking to other regions, sometimes it randomly happens... other wise i do not know

[hollowjohn]

i have tried over 4 times to log in and the problem keeps happening
oh and i have the sound turned \"off\"
coz having it \"on\" was creating an earlier problem

[Seytra]

If you are using \"load all maps\", turn it off and use \"keep maps loaded\" instead. Also, in general, you can try updating graphics and mainboard drivers as well as DirectX. PS is in early development, and just has had a major update and hasn\'t stabilised yet.

I get it it doesn\'t ask you to save a diagnostics file?

[flowerpetals]

Originally posted by hollowjohn
g\'day there
i need some help for this problem i got.
when loading the game.
i get stuck just b4 the game is starting

....loading game
...requesting world
...loading world
...getting characters
...setting up controls
...loading GUI

then i get the following eror

planeshift error
exception_access_violation at 5ed3e6b2

next screen tells me
the instruction at \"0x7c910f29\" referenced memory at \"0x00000000\"
the memory could not be \"read\"
click \"ok\" to terminate the program

please explain it to me in detail as i do play games but know less about computors than your granddad

regards hollowjohn

The same thing happend to me,
only when i click start game...
Very annoying,
I have been trying since last night to login with no avail,
i think this would be a pretty neat game,
but I wont know that cause I cannot get in!
They really need to work the bugs out or something

[Cell-Shaded]

Ok I\'ve gotten the error 7C00724A which from what I understand is a sound error..? Since I dont know how to fix it...I decided to just diable my sound..

[Karyuu]

That\'s basically how you fix the sound problem at the moment - by disabling it :)

[AryHann]

A good idea in these cases is to go to this website:
http://command.no-ip.com/dmp/

Here you can see if your problem has been diagnosed or if it is completely new. In this case, it is a good idea to send the .dmp file.

[Magycmyste]

i\'ve been getting the exact same problem - i\'ve uploaded the .dmp file and got the message \"unknown error\". I\'m not sure if that means i did something wrong or if that was the first time that was submitted. it wasn\'t in red or anything, like when i forgot to enter a comment on it. i also took screen shots of both the first error message(\"would you like to save a diagnostic file?\") and the \"memory could not be read\" message. should I upload those here?

[Khaki]

You can ignore the second error message whenever you get the first \'would you like to save...\' message. Just posting the exception and the address it gives would be enough.

[Magycmyste]

ok then, it just says [The instruction at \"0x7c910f29\" referenced memory at \"0xff0b2670\". The memory could not be \"read\". Click on OK to terminate the program.]

[Khaki]

Actually I meant the info in the first message box where it asks you if you want to save a diagnostic or not.

[Magycmyste]

oh, whoops. ^_^\'

\"Something unexpected happened in PlaneShift: Crystal Blue
Details: EXCEPTION_ACCESS_VIOLATION at 5ED3E6B2\"

thanks for correcting me.

[Nimfis Altmer]

Try restarting your comp...Closing any programs that arent in use....or logging on maybe in an hour

[zabeal]

Also, make sure you have the most recent update, as many bugs at startup were fixed then. If that still does not fix it, you could try turning sound off.