Broken quest due to server not responding

[Kaityra]

Hello!

It seems that a quest I was doing is broken now due to the server not responding. I had to give a NPC an item and he asked me to do him a favour. Just when I was about to reply with "yes", I got disconnected. When I got back into the game I was not able to continue with "yes" at the same point. Now I miss the item which seems to be necessary for the dialog.
Does anybody know how to solve such a problem. Am I able to do the quest again if I discard it? Is it possible for a GM to create the missing item?

With kind regards
Kaityra

[Karyuu]

You can try creating another character, getting that item again, and then transferring it over to your regular. The GMs are not able to hand out items to anyone outside of events.

[Kaityra]

Hello!

So discarding a quest won't let me do the quest again?
I have to admit that I'm a little bit disappointed about the support in this game. I mean, the devs and GMs know how unstable the system is.

With kind regards
Kaityra

[Kostis]

I agree. There have been many problems with quests since the upgrade. I think a ''Restart Quest'' option should be created instead of a ''Discard" one.

[Kaityra]

Hello!

I agree. There have been many problems with quests since the upgrade. I think a ''Restart Quest'' option should be created instead of a ''Discard" one.

Well, it may not be useful to restart a quest, at least not immediately, if the quest is broken. Instead just "reset" the quest, so that it can be started later on. It is up to the player to contact the NPC for the quest again. The option should be called "Reset quest" or something like that but maybe that was meant by "restart".

With kind regards
Kaityra

[Karyuu]

That has a lot of chance for abuse. Many quests are one-time quests, especially because they give you unique and powerful items along the way. Having the ability to redo them from the beginning would mean you amassing those items more than you are supposed to.

[Kostis]

That has a lot of chance for abuse. Many quests are one-time quests, especially because they give you unique and powerful items along the way. Having the ability to redo them from the beginning would mean you amassing those items more than you are supposed to.

Well if the ''Reset Quest'' option applied only to the uncompleted quests and not to those listed as completed, then there would be no problem. It would help you complete a quest you are surely doing for the first time!

[Kaityra]

Hello!

Yes, the feature would be for uncomplete quests only. It might even be a command that only a GM can execute on a player character if you fear abuse. The player would call a GM and explain the situation and the GM would reset the quest if the case is reasonable.
Unfortunately it won't help me with my current problem or I would have to wait until such a feature is implemented. What is even worse is that it is the second quest of the NPC so I would have to complete its first quest again, too, to get the item with a second char. :-(

With kind regards
Kaityra

[Jeraphon]

Yes, the feature would be for uncomplete quests only.

As quests get more complicated, rewards (especially those in the vein of faction changes and bonus experience) will increasingly be given out mid-quest. To allow players to reset quests will open them up to abuses of this sort, even more so when factions become more useful. I sure wouldn't want to see someone continually resetting a quest once they figure out that saying a certain thing will give them +5 to Merchants, for example.

[Karyuu]

GMs also do not have a lie detector attached to you, and they have no way of determining whether you really experienced a bug or whether you're trying to use them to get free stuff. This is why we do not reward players any items they might have lost during bugs.

[Kaityra]

Hello!

Well, I understand the resentment from the GMs towards abuse but please understand the player that has lost something due to a system failure, too. With a policy that one has to live with the bugs and system failures without anything being done to correct it you sure will loose players. Not me, although I have to admit that I'm quite frustrated at the moment.
I'll leave it to the devs and GMs to balance the system between abusers and annoyed innocent players.

With kind regards
Kaityra

[Karyuu]

You're playing a game that is only at version 0.3 - losing something at this point is not as significant as you may feel it is. If you have suggestions for another policy that allows the very minimum (preferably none) chance for abuse, I am more than willing to listen. Otherwise, our policy is set. We already gave it a lot of thought and this is what we chose.

Besides, we are doing something to correct it - we're fixing those bugs and system failures.

[Kaityra]

Hello!

You're playing a game that is only at version 0.3 - losing something at this point is not as significant as you may feel it is.

Doesn't this mean that the "gain" isn't as significant either? Why make a big deal about abusing then?

If you have suggestions for another policy that allows the very minimum (preferably none) chance for abuse, I am more than willing to listen. Otherwise, our policy is set. We already gave it a lot of thought and this is what we chose.

When rules supercede common sense... If it is the goal to create a game that cannot be abuse I have to tell you that this game won't be finished in a hundred years. Please don't get me wrong, I'm not one of those players who is looking for things to exploit but others are.

Besides, we are doing something to correct it - we're fixing those bugs and system failures.

Yes, that is the best solution in the long run. But it was not what I have meant as you probably know.

But to close the topic: I understand your point of view and accept your decision. I'll just discard the quest.

With kind regards
Kaityra

[Karyuu]

I already suggested in the beginning that you create an alt character, get that item, and give it to your main. That way, you're not really losing anything at all :]

[Kaityra]

Hello!

I tried to discard the quest but it is still shown as "uncompleted" quest. Is this intented? Will this state interfere with other quests I take?

With kind regards
Kaityra