crashing when going Ojaveda if shaders is lowest or low

[pauld]

I have been playing a bit these last days.
Was a returning player after many years.
I had appcrash when going to Arena, or changing regions, but rebooting, going back was fixing it easily.
Now going out of Hydlaa toward Ojaveda, will crash almost always near the end of 'Loading GUI'.

Code: [Select]

Signature du problème :
  Nom d’évĂ©nement de problème: APPCRASH
  Nom de l’application: psclient.exe
  Version de l’application: 0.6.1.0
  Horodatage de l’application: 5495269a
  Nom du module par dĂ©faut: psclient.exe
  Version du module par dĂ©faut: 0.6.1.0
  Horodateur du module par dĂ©faut: 5495269a
  Code de l’exception: c0000005
  DĂ©calage de l’exception: 000000000068e29b
  Version du système: 6.1.7601.2.1.0.768.3
  Identificateur de paramètres rĂ©gionaux: 3084
  Information supplĂ©mentaire n° 1: 97b1
  Information supplĂ©mentaire n° 2: 97b1407d2ef6d004a4698a2e77292279
  Information supplĂ©mentaire n° 3: 412d
  Information supplĂ©mentaire n° 4: 412dc20385adbe5822b6f83df439ed17

Lire notre déclaration de confidentialité en ligne :
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
  C:\Windows\system32\fr-FR\erofflps.txt
Note that version shown is wrong, it shows 0.6.1 but I have 0.6.3.
Offset (décalage) seems to always be the same.
I am unsure if I am using 32 bits client on 64 bits Windows... think to reinstall 64 bits client (if that exist).

Code: [Select]

Time of this report: 3/23/2019, 20:26:18
       Machine name: PRAMOS
   Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.190305-1700)
           Language: French (Regional Setting: French)
System Manufacturer: HP-Pavilion
       System Model: FQ516AA-A2L a6648f
               BIOS: BIOS Date: 09/05/08 10:24:25 Ver: 5.30
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 2890MB used, 5298MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

Code: [Select]

          Card name: NVIDIA GeForce 8400GS
       Manufacturer: NVIDIA
          Chip type: GeForce 8400GS
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_10C3&SUBSYS_83801043&REV_A2
     Display Memory: 2770 MB
   Dedicated Memory: 978 MB
      Shared Memory: 1791 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: Moniteur Plug-and-Play gĂ©nĂ©rique
      Monitor Model: SyncMaster
         Monitor Id: SAM016B
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: HD15
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 21.21.0013.4201 (English)
     Driver Version: 21.21.13.4201
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 11/14/2016 08:30:58, 17559384 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-5383-11CF-9A63-8DA318C2D835}
          Vendor ID: 0x10DE
          Device ID: 0x10C3
          SubSys ID: 0x83801043
        Revision ID: 0x00A2
 Driver Strong Name: oem9.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:21.21.13.4201:pci\ven_10de&dev_10c3
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C "C:\Program Files (x86)\PlaneShift" version 0.6.3

Couldn't open xml file '/this/updateservers.xml'!
Unable to get root node!
Checking for updates to the updater: Using mirror http://194.116.72.94/update/ for updaterinfo.xml

There are no active mirrors! Please check the forums for more info and help!

There are no active mirrors! Please check the forums for more info and help!

Failed to download servers info!
Couldn't open xml file '/planeshift/userdata/updateservers.xml'!
Unable to get servers root node!
No updates needed!
Checking for updates to all files: No updates needed!

Code: [Select]

Sat Mar 23 20:42:17 2019, <..\..\src\client\modehandler.cpp:646 ModeHandler::CreatePortalWeather SEVERE>
Sat Mar 23 20:42:17 2019, CreatePortalWeather received invalid sector!
Sat Mar 23 20:42:17 2019, <..\..\src\client\psclientdr.cpp:258 psClientDR::HandleStatsUpdate SEVERE>
Sat Mar 23 20:42:17 2019, Stat request failed because CelClient not ready for EID:39587
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget My HP in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget My Mana in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget My PysStamina in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget My MenStamina in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget Up Arrow in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget Down Arrow in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawswidget.cpp:1124 pawsWidget::FindWidget SEVERE>
Sat Mar 23 20:42:19 2019, Could not locate widget iconScroll in ShortcutMenu ((null))
Sat Mar 23 20:42:19 2019, <..\..\src\common\paws\pawstree.cpp:648 pawsTreeStruct::Load SEVERE>
Sat Mar 23 20:42:19 2019, <widget> tag not found
Sat Mar 23 20:42:19 2019, <..\..\src\common\util\psxmlparser.cpp:282 ParseFile SEVERE>
Sat Mar 23 20:42:19 2019, Could not find file: /planeshift/userdata/options/npcdialog.xml
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/top_left_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/top_right_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/bottom_left_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/bottom_right_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/left_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/right_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/top_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >/paws/base/maps/leather/bottom_1.png<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<
Sat Mar 23 20:45:25 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Sat Mar 23 20:45:25 2019, Could not open image: >Scaling Field Background<

  Damn I hate searching the web for an hour to find what is the stupid color of the sun in Yliakum!!! 

[gonger]

Hello,

64 bit client definitely exists, look here:

https://www.planeshift.it/Download

Sorry, I cannot really help with those windows details. I am sure others will answer there.

Good luck, and see you soon inside the game.

Gonger

[pauld]

It turned out I had installed from the 64 bit version.
The problem seems that by default, the 64 bit version install in C:\Program Files (x86)
which is supposed to be where 32 bits programs are installed on 64 bits Windows.

[pauld]

It looks like the problem I mark in the Web sections for broken torrent links is also breaking the updater:
http://194.116.72.94/update/ give: (403) You don't have permission to access /update/ on this server.

[gonger]

Did you install with Administrator rights? Also run the updater as Admin (right-click the icon, select Run as Admin).

[pauld]

Well, the installer did ask for permissions automatically I think.

Also, only when running as admin, was I able to get to that error.
So yes, it is under admin that I found the previous error.

[netforce10]

In discord it was mentioned that the Updater works again so you might want to try using the repair option in the launcher, or reinstalling and see if it now works for you.

[pauld]

I can now see that my client have updated, from 0.6.3 (latest .exe version), it updated:
0.6.4, dated july 27, 2015
0.6.5, dated mars 13, 2016
0.6.6, dated december 18, 2016
0.6.7, dated january 30, 2017

When I executed without admin rights, trying to load the problematic character I got:

Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/top_left_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/top_right_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/bottom_left_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/bottom_right_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/left_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/right_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/top_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >/paws/base/maps/leather/bottom_1.png<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >Scaling Field Background<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >Scaling Field Background<
Wed Mar 27 09:31:47 2019, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Wed Mar 27 09:31:47 2019, Could not open image: >Scaling Field Background<
last error repeated many times

I did not tried to 'fix' my installation yet.

[pauld]

I think I found a way to go around the problem.

Looks like that when shading are at lowest or low, it crash loading my character going to Ojaveda.
When set at medium, it loads fast and fine.
That's not intuitive at all.

Also, I believe the crash is happening in:
FUNC 699a30 149 0 CS::Plugin::XMLShader::csXMLShader::BeginShaderActivation(unsigned __int64,iShaderPassesActivator *)
699a30 2a 1179 176165
699a5a 9 1180 176165
699a63 13 1185 176165
699a76 23 1186 176165
699a99 64 1190 176165
699afd 6b 1197 176165
699b68 11 1198 176165

Signature du problème :
P1 : psclient.exe
P2 : 0.6.5.0
P3 : 55b8177a
P4 : psclient.exe
P5 : 0.6.5.0
P6 : 55b8177a
P7 : c0000005
P8 : 0000000000699a7b    <--- offset of the crash
P9 :
P10 :