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cus·tom·er Audio Help (kŭs'tə-mər) Pronunciation Key
n.
1. One that buys goods or services.
2. Informal An individual with whom one must deal: a tough customer.
Customer
From Wikipedia, the free encyclopedia
A customer refers to individuals or households that purchase goods and services generated within the economy. The word historically derives from "custom," meaning "habit"; a customer was someone who frequented a particular shop, who made it a habit to purchase goods there, and with whom the shopkeeper had to maintain a relationship to keep his or her "custom," meaning expected purchases in the future.
No, you are not a customer.
So long as I am not paid to do this work I will not under any circumstance be held to a higher standard in terms of my tone or demeanor than the posters here.
You will notice in the long history of posts I seldom lose my cool or behave less than cordially unless someone goes well out of their way to be an asshat.
Here are things paying customers do that I will generally not respond well to fyi:
-Demanding a fix, feature, or addition
-Accusing us of not moving fast enough while contributing little or nothing
-Deciding what is the highest priority to be fixed
-Ignoring the posts of the development team
-Personal attacks
-Repetition of previously stated positions
-Ignoring the work that has been done
-Whining
When people post civil nicely stated questions in a non accusatory tone they are generally answered promptly.
If the response a poster gets is curt, that means we are busy.
Busy doing what you ask?
Building PlaneShift.
I am not a customer service agent and refuse to be treated as one. You aren't paying me to be nice to you. You aren't paying me.
You want myself and others to work for you for free, treat us like you are thankful.
--mod's note: edited to add quote's for easier reading.