There seems to be a few differant ACCESS VIOLATIONS ...

I just received on ... 0055df5d ... on another computer there was one with a different series of numbers but the window was closed before I could copy them down

on both computers we have changed them as suggested.

I'm always getting this same message.  Sometimes it's while going from one area to another, when a person is casting a spiffy spell (don't know the name of it but there is a lot of fire swirling around the caster) ... there is another spell that looks like a single white flame flying towards a target, and of course just random times it feels like it wants to happen.  On occasions rebooting the computer will fix the issue ... sometimes just starting the game over will fix it.

This is the first message:
Something unexpected happened in planeshift: crystal blue
Details: EXCEPTION_ACCESS_VIOLATION at 697296b5
would you like to save a diagnostic file?

after making the diagnostic file ...

Saved dump file to "file path/Planeshift_character name_version_date_addr697296b5.dmp"
Please consult the planeshift forums for more details.
blah blah concernces pricacy see Microsoft.com blah blah

last window is:
Runtime error

Program: "Path\psclient.exe"
R6025
-pure virtual function call

Hope that counts for enough info