Help me plx!

[Hitoikigumo]

I just got Plane Shift and when i went to log in it got to \"initializeing world\" then an error message thing came up and said there was an error in \"engine.dll\" what do I do?

[Boldstorm]

What are your system specs for your computer and are you trying to run in OpenGL or Software mode or have you tried both?

[Hitoikigumo]

I\'ve tried both modes and they do the same thing, but what are system specs and how do I find out what ones i have?

[Moogie]

Go to Start > Run and type \"dxdiag\" (no quotes). Hit enter.

In the new window, click Save Information, and choose a location to save the file at. Then open this file and copypaste the text into your next post.

[Hitoikigumo]

are you sure you want me to paste all of it? It\'s really long...

[Moogie]

I think it\'s fine to post everything up to the Sound devices bit. Anything underneath that isn\'t important. (as far as I can remember)

[Hitoikigumo]

------------------
System Information
------------------
Time of this report: 10/17/2004, 13:28:22
       Machine name: Crystal
   Operating System: Windows Me (4.90, Build 3000)  
           Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
       System Model: VT8363
               BIOS: Award
          Processor: AMD Athlon(tm) processor,  MMX,  3DNow, ~1.2GHz
             Memory: 256MB RAM
          Page File: 146MB used, 1646MB available
        Windows Dir: C:\\WINDOWS
    DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 4.09.0000.0902 32bit

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file savage2k.drv is not digitally signed, which means that it has not been tested by Microsoft\'s Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo\'d driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: S3 Inc. Savage2000
     Manufacturer: S3
        Chip type:  Rev C
         DAC type: Internal
       Device Key: Enum\\PCI\\VEN_5333&DEV_9102&SUBSYS_91025333&REV_02\\000800
   Display Memory: 60.0 MB
     Current Mode: 800 x 600 (32 bit)(default refresh rate)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: savage2k.drv
   Driver Version: 4.12.0001.9015 (English)
      DDI Version: 7
Driver Attributes: Beta Retail
 Driver Date/Size: 10/19/2000 17:54:56, 140176 bytes
      WHQL Logo\'d: No
  WHQL Date Stamp: None
              VDD: *vdd,*vflatd
         Mini VDD: s2kvdd.vxd
    Mini VDD Date: , 0 bytes
Device Identifier: {D7B75DD3-D242-11CF-B413-03B1A1C2C935}
        Vendor ID: 0x5333
        Device ID: 0x9102
        SubSys ID: 0x91025333
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

[Hitoikigumo]

You there?

[Moogie]

Yup I\'m here, try to avoid double posting. Hmm... I\'ve never heard of this one before, so I can only suggest a few routine things. Firstly, I notice your graphics card drivers are at least 4 years old. Go to the manufacturer\'s website and see if they have newer ones available, and install them.

I also suggest that you grab the new run_me_first.bat file from these forums (there\'s an Important: thread for it in Technical Help) and check your .part files with it. If any are corrupt, redownload them, use the .bat file to create a new setup exe, and install the game again.

Maybe someone else can offer more help. I\'ve never been much of a techhead myself. Good luck.

[Boldstorm]

Well not entirely sure because it looks like there are 2 diffrent versions of your graphics card that I have found, One of them is umm sort of OK and the other one is  8o bad. If you are using the older card I am wondering do you play any games at all with it? Also when was the last time you updated the drivers for your card? It doesn\'t even look like you have DirectX on your system at all which could also  be causing some major issues. I would look into updating your video drivers and see if that helps.

Also you do not need to double post here. When someone has an answer for you they will answer it.

[Hitoikigumo]

I am so confused... (sorry for double posting, I don\'t post in forums much) It sounds like my biggest problems are the DirectX thing and the Graphics thing. So first off, what exactly is DirectX/how do I get it and how do I make it so I\'m useing the graphics thing that is ok instead of the bad one which i think i may be using? (To answer your question, I used to play tibia, I sometimes play Diablo 2, and I tried Dungion Seige but it would always freeze when I got to a sertian point, probably cuz the graphics thing you were talking about.) Thanx for helping me

[Boldstorm]

Just update your video card drivers and see if it fixes the problem first.
I think your drivers are HERE about half way down the page but I cant be 100% sure. If that isnt the drivers try running Windows Update or doing a Google search for the drivers.