Author Topic: Not Getting Validation Emails?  (Read 11071 times)

Moogie

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Not Getting Validation Emails?
« on: December 24, 2004, 05:07:07 pm »
If you are trying to register to this forum board, but the link on the email brings you to a page that\'s not found, please be sure that the link is like:

www.planeshift3d.com/wbboard/action.php?action=activation&userid=123456&code=123456

since we are switching servers, some emails can be generated as :
planeshift.oodlz.com/wbboard/action.php?action=activation&userid=123456&code=123456

in this case replace the first part of the address. This problem will be fixed soon.


If you have registered your account but are not receiving the validation email :

- Firstly, if you have a spam box, check it. Especially if you are using Hotmail.

- Secondly, make sure there are no filters that may be blocking the email from arriving in your inbox.

- Thirdly, and if all else fails, use the Resend Validation Email link, which was created specifically for people who are experiencing this problem.

http://laanx.fragnetics.com/register/resendemail.php

If you receive the email but then receive a message saying \"your account has NOT been validated\" check this:

99% of times those problems are related to people not using the full url, but just part of it. In your email the url can be splitted in multiple rows, example:

http://laanx.fragnetics.com/register/verifyaccount.php?username=test@test
.net&verificationid=NGAuKI7e3svVCTVh2bVaceuka2rpr4wN

In this case if you click on the half link, it will fail. Be sure you get the whole string in your browser.

Thanks. :)

Randalp

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« Reply #1 on: December 24, 2004, 05:12:17 pm »
indeed tried everything still not getting the mail :( though with MB migration i received it directly

Wiseman in the Knowledge Seekers Guild Let the wisdom fill the world

Randalp

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« Reply #2 on: December 24, 2004, 05:13:54 pm »
oke the problem isn\'t ps its my hotpop that screws around :(

Wiseman in the Knowledge Seekers Guild Let the wisdom fill the world

Iamthom

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« Reply #3 on: December 24, 2004, 07:47:33 pm »
yes i havent gotten mine yet either, perhaps i have to wait longer.

Like above i also have a hotpop address.....hope that wont do any harm since i already remigrated with that address =\\
- Milden/Mildew (whichever you knew me by)

acraig

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« Reply #4 on: December 24, 2004, 07:57:12 pm »
Ok. I am investigating this now.  There appears to be around 70 accounts that have not been activated yet.  I will take a look and see what I can do.
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Randalp

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« Reply #5 on: December 24, 2004, 08:04:43 pm »
thnx but it\'s my mail provider hotpop thats messing around i guess

Wiseman in the Knowledge Seekers Guild Let the wisdom fill the world

Iamthom

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« Reply #6 on: December 24, 2004, 08:07:27 pm »
well i dont see why it would be hotpop since i did recieve me remigration email for milden (account name). Hehe, I just hope this gets fixed, and thanks acraig for looking into it, i cant wait to play =D
- Milden/Mildew (whichever you knew me by)

acraig

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« Reply #7 on: December 24, 2004, 08:08:51 pm »
Randalp, check your email.   I sent you something to try and interested to see if it worked.
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Andrew
"For all I know, she's lying, everyone's lying; welcome to the Internet"

Randalp

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« Reply #8 on: December 24, 2004, 08:09:00 pm »
well tried sending some mail to my hotmail and gmail accounts from my hotpop one that didn;t work then tried sending mail from gmail and hotmail to hotpop and i still dont receive mail so i guess it must be hotpop

Wiseman in the Knowledge Seekers Guild Let the wisdom fill the world

Gya-Shakull

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« Reply #9 on: December 24, 2004, 10:23:07 pm »
i never got the validation so i tried to use teh link above , but it told me that no account with that e-mail found or account has already been validated. but when i try to sign up for a new acount (forfiting my masses of cash) it say that this account has already been reserved...whats going on???

elachlan

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« Reply #10 on: December 24, 2004, 11:27:40 pm »
it says No account with that e-mail found or account has already been validated i know that i have not validated it, i think i typed in the email adress wrong do i still get my account. :(

acraig

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« Reply #11 on: December 24, 2004, 11:45:59 pm »
Fragnetics has reported that some of their outgoing emails are getting stuck in their queue.  They are looking at it so we appreciate your patience in this.
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Andrew
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Gya-Shakull

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« Reply #12 on: December 25, 2004, 01:15:50 am »
thanks for the info, was getting worried.

Gya-Shakull

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« Reply #13 on: December 25, 2004, 03:38:13 am »
I just got my validation email, and im getting ready to sign on:)!!! i\'ll see you onl the planes.

Entamis

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« Reply #14 on: December 25, 2004, 07:18:53 am »
I have received the e-mail after more than 12 hours. So it may take a while for some of you.