login problem!!!!

[Mokek]

I have windows XP, i have downloaded the file PlaneShift_CBV0.3.005.exe , and lauchned the update, When i run the client of planeshift crystal blue, the version shoen in the comand bar is 0.3.004.
I have receive the confirmation mail that says my account has been placed on the reserve list . When I try to login with my confirmed login and pwd on the server Laanx (ping time about 500ms), I just became the message \"No account found with that name\"
So what is the problem?

[ronxena]

Did you register here?

http://laanx.fragnetics.com/register/newaccount.php

This sounds strange:
>>I have receive the confirmation mail that says
>>my account has been placed on the reserve list.

Maybe you used the wrong link to register.


You will get this email if you register at correct site:
-----
Subject:   PlaneShift Account Verification

Welcome to the PlaneShift Crystal Blue internal testing!

Your username is : kasperl@...com
Your Verification ID is :
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Please note that you will not be asked for this ID because it\'s in thelink below, it\'s only for evidence that you got this mail and that you own this account

Use the link to verify your account so you can begin playing.

[CalebShores]

i really wanna try this game, i had the same problem as ihm, but when i tryed to make an account from that link. (i followed the step) i get to the password part, and i type a password in, and it says my account is not validated

[CalebShores]

is the account server down? i tryed with another email, and it dosent work with that oen either. it said Account NOT Validated!!!

[ronxena]

Calm down, please.

If you did not get an validation email and your account is not validated... and you cannot login.

I just tried to let email service resent my password ( \"forgot my password\" ) and I received 20 secs later the answer mail - so the email service/server seems to run fine.

Did you enter an valid email address? You will receive a mail to this email address with a link to validate your account.

[CalebShores]

yes i did, i tryed with both my email account and my dad tryed with his

It happens after entering a password, it brings up a white screen saying account not validated, and under it it has a link to the regisertring page

[Noctis Lamnia]

Wait... are you recieving the e-mails?

Did you do everything the e-mail said to?

[CalebShores]

i sure am, it says to Validate this accout and set a password so you may begin playing click on this link.......

 i\'ve done that in my email, and on my dad\'s email

[Noctis Lamnia]

Hmm...

You know your username in-game is your e-mail you signed up with, right?

[CalebShores]

Yeah, maybe its the @ problem lots of peeps are haveing?

[Valbrandr]

My Friend started a character before the Crystal Blue Version was put out, and he did all of the needed steps for his character to be carried over, he hadn\'t got a chance to see if his character worked until recently though, and it told him no user under that name. He has 2 E-Mails saying that he was put on the reserve list, and it told him how much money he got and that he had got a ring of the past. What is wrong with his character.

[Kiern]

Originally posted by Valbrandr
My Friend started a character before the Crystal Blue Version was put out, and he did all of the needed steps for his character to be carried over, he hadn\'t got a chance to see if his character worked until recently though, and it told him no user under that name. He has 2 E-Mails saying that he was put on the reserve list, and it told him how much money he got and that he had got a ring of the past. What is wrong with his character.

Even if you reserve, you still have to register on the correct page.

[Chestar]

I moved the problem to a seperate thread titled \"Error connecting to PSSetup Client.\"