Still have yet to play, but not worried about getting lost and not knowing what to do. Just being placed in the world is how many MMO\'s start out. I mean heck, Ultima Online didn\'t even provide a starter quest NPC when you first went into the game, and look at how many hundreds of thousands of people have bought and paid monthly subscriptions to that game.
The game may not be pre-alpha, but if there are still wipes going on because of major changes to the game, you could still easily consider this an early beta, and thats giving the game lenience. There are two reasons that I could guess at having the game open to players this early in its life. Firstly, a decent sized player population can help balance out many game issues and also help to find bugs so that the dev team may eliminate them. The next reason (which is the reason I helped run a UO emu server for so long) is because I love the feeling of bringing so much enjoyment to people through something as simple as a video game. Even if there are bugs, and instability issues, many people will still play because its fun to be in a game where people do this work for no charge whatsoever. That takes a lot of love for something, and makes my appreciation for the dev team that much greater.
So yes there are problems with the game. If you find a problem that you feel is truely game hindering, then report it in the suggestions or bug areas of the forum. Not knowing what to do on your own when you first start on an MMORPG, well thats how most of them start. Your making your own life, not fulfilling a pre-scripted quest to defeat a final boss. The most enjoyable way to play a massive roleplaying game? Role-play.