Asking advisors OOC about trainers, uncommon locations (such that do not include \"Where is Akkaio?\" or \"How can I get to the dungeon?\") will not give you any answer. Advisors are only allowed to give the vaguest of hints and never blunt spoilers. The help channel is mostly for technical support, help with commands, requests for GM help (in addition to petitions), etc.
Strangedays: you cannot judge all players in PlaneShift from the sample you have encountered since yesterday ;) It\'s unfortunate that you haven\'t found too many helpful folks, but do keep in mind that if you are roleplaying, others can roleplay unhelpful and mean characters that refuse to offer help as well. This can be hard on new players, but a valid situation... Moreover, depending on what you ask and who you ask, the answers may not be known to those individuals.
Sadly there are people who seem to be utterly incapable of helping anyone but themselves, but there are such in every game. On the contrary to your two-day experience, my two years here have shown that players in this game are the most friendly and helpful you\'ll find anywhere. Keep asking, keep prodding, and eventually you\'ll find it :)