Got a small problem

[Jarcor]

ok I don't know if this is supposed to happen, but everytime I try to minimize the PS window another window comes up that asks me if I want to save a diagnostic file. The number for it is 00C0B49D. When I do this the game than ends and I have to start it all up again. Quite annoying... Can anyone help?

EDIT: Dumb me forgot to post my specs. Don't know if this is too much...:

------------------
System Information
------------------
Time of this report: 5/31/2006, 07:28:13
       Machine name: ROGERS
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 3000               
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
             Memory: 510MB RAM
          Page File: 364MB used, 882MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
---------------
        Card name: Intel(R) 82865G Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82865G Graphics Controller
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_019D1028&REV_02
   Display Memory: 96.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Dell E173FP
  Monitor Max Res: 1280,1024
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4396 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 9/20/2005 10:52:38, 36990 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 11:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-B462-9721A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2572
        SubSys ID: 0x019D1028
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Sound Blaster Live! 24-bit
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10071102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P17.sys
         Driver Version: 5.12.0001.0315 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 6/9/2004 14:16:00, 840960 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 96000
Static/Strm HW Mix Bufs: 64, 63
 Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: Modem #0 Line Playback (emulated)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID: 1
             Product ID: 81
                   Type: Emulated
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

[ThomPhoenix]

Your graphics card is bad to begin with.
And did you run PS fullscreen or windowed? I always run PS windowed and than I can just go browsing without it crashing on me.

[Jarcor]

Ya I know about my graphics card, but it shouldn't be a large problem considering I run games with better graphics than this(no offense). And I run it fullscreened. I'll try it in window and see if I get anywhere.

[neko kyouran]

The problem is becuase you minimised the game.  It crashes when that happens.  Soooo, don't for right now.  known issue yadda yadda.

[Jarcor]

Ok thanx. Me a noob!

[AryHann]

Actually, the crash on minimization of the window should have been solved in the previous version.

@neko: are you sure it happens still?

@Jarcor: can you try to send the diagnostic file following the istructions on the "Crashes and Diagnostic Files" thread?
however, on first sight I wouldn't be surprised that it is your graphic card the problem. The other games you are referring to most probably uses DirectX routines instead of OpenGL one, on a wild guess.

[Alphi]

Yeah the game crashes when you minimize
well atleast in my case this is what happens
 if your in full screen mode and alt-tab to another app (thus minimising it), the PS crashes.

[DaveG]

if your in full screen mode and alt-tab to another app (thus minimising it), the PS crashes.

Then don't do that. 

[Alphi]

are you suggesting I dont use my computer for anything else while I am playing PS ?
or that I dont run the game in full screen mode?..

I hate playing games in Window mode it doesnt allow you to get immersed in the game.

hmmm... multitasking anyone ?

[Karyuu]

There is this simple solution of running your game in windowed mode, but changing the size of the window so that it covers all of your screen except for the taskbar.

[neko kyouran]

ooooorrrrrr, auto hide the task bar like some people do.   

FullScreen Mode without it being full screen.   

And to answer Ary, yes, I saw that it was mentioned that it was fixed as well, but I think I read somewhere that it wasn't fixed yet.  I just never really wanted to test it and since I never have to minimise the game, I just played it safe and didn't minimise it.  I'll do some tests when I have my next day off.  (My work schedule is a bit wierd, on for a few days then off for a few days, repeat.  Gives me free time on a off day, but no time for anything but work on a work day.  *shrugs*)

[Alphi]

I tried that.. but no matter how much you try to resize the window or move it around.. you still get a blue border showing in windows XP..
So your choices are to go into windows and change all their window frame colours to black..
or just live with the bug till its fixed..

Even in full screen mode if you just playing normally without alt-tab..If you have Scheduled tasks in the background.. like a virus program, or a tv recorder, media player etc,  that takes focus from the PS game with popups and dialogue windows.. then it crashes PS crashes as soon as this happens.

Its more of a nuisance than a problem because unlike Client only games you dont lose your saved position when the game crashes so all you need to do is log back in again after 30 seconds.. however it certainly does happen quite often.

[Karyuu]

That blue bar is around 50 pixels in height - and you can always change it to a less distracting color, like silver. And you can move it completely up off your screen (or at least until 2 pixels are showing only). I've done this multiple times. If the border distracts you so much, that's pretty weird.

Anyway, I've just run the client in fullscreen mode and alt-tabbed at least five times successfully with no crash.

[Alphi]

I'll send you the crash dump..

I've only been playing for a week so I defintaly have the latest client installed.

And yes blue is very distracting.. when your runing around in dark areas it looks like theres a hint of blue sky..

anyways the point being,  I was just veryfying the bug that has been seen by others.. certainly is still there.

it might be related to the sound subsystem.. as I have also noticed really patchy sound coming from the game from time to time..
and as other devices that use sound like TVapp and Winamp etc load in background this is when it usually happens.
 

[Bereror]

I managed to get it crashing in

Code: [Select]

gl3d.dll!csArray<csGLUploadData,csArrayElementHandler<csGLUploadData>,csArrayMemoryAllocator<csGLUploadData> >::GetSize()  Line 538 + 0x3 bytes
So I can confirm that the bug is there and it is a new bug. The old bug was related to the sound system where the game tried to stop sounds with the sound system disabled.