Password and validation trouble

[Ravenheart]

I have spent several days trying to get this game to work for me. Right now I am stuck on my password. I have the log on page open, my email is there and I am asked for my password. I enter it and I am told that it is incorrect. I have tried to get a new password but that doesn't work. I'm not sure what I should try next. Help would be appreciated.

[Karyuu]

You have registered for an account, right? You don't create your password through the game client.

[Ravenheart]

I think that I registered the correct way. I have been very frustrated and tried to register all over again but it wouldn't let me. I am stumped!  or stupid.

[Karyuu]

Have you validated your account through the email?

[Ravenheart]

when I try to find out what my password is I am told that my account is already validated and there is nothing more that I can do. I have asked to have it sent to me,.. same thing happens. Is there a way to get myself a new password?

[Karyuu]

Strange, have you tried this page? :}

[Ravenheart]

Yes,.. I tried it many times...it says "no account with that e-mail found or account has already been validated"
Is there a way to get a new pass word?

[Karyuu]

I have this feeling that you haven't actually validated your email in the beginning. Please accept my apology if I am utterly wrong, but I'm still trying to piece together what you've done and what you're experiencing :} When you first create an account, an email is sent to you with a validation link. Did you click on it to create a password for the first time?

Do you remember that password well?

Are you sure that you were not making typos when entering the information into the client's login screen? We've had people who were trying to log in time after time before realizing that they were indeed making mistakes. Also check that there are no characters hiding in the input boxes when you are typing - clear them out completely, and then try clearing them out just in case.

There is no way to change your password beside the page I linked to, but we never send emails to the address you register for your account, so if you want to recreate one using another address, you're free to. Check out free temporary email address services like MyTrashEmail or MailExpire if you don't have one of your own to spare.

[Ravenheart]

First,..thank you for all your help.
This is were things get complicated..Trying to get this installed has been an on going problem. I worked though this thing than that thing trying to get it installed right. Some amounts of time passed by.I almost gave up a few times but came back because the game seemed so interesting to me that I wanted to try it out. So I can't remember everything. I can't remember if I got the validation email but when I have tried to register over using that e-mail or several others it won't let me. So here I am and I don't know what to do. I would start over if I could. That's why I am confused or something! Everythings seems right with the long in. I have checked and rechecked.

[Karyuu]

What happens when you try to register with other email addresses, exactly?

[Ravenheart]

I tried some of my other e-mail accounts and I had the same problem so just now I tried another account from a different source. This one seemed to work!  So I now have an account and I will set up my character later. So I still don't understand what my problem was but now all is well.....until the next time..
Thanks again.

[acraig]

If you send me a list of email addressed that you have tried I can check the database directly to get their status.

[Ravenheart]

I would not want to place my e-mails on here.

[Karyuu]

Send a private message to acraig - definitely don't post all your email addresses here. To send a PM, click on the IM/dot icon by his name (the one that shows whether someone is online or offline).

[brandon]

I am having these problems to,first I get the e-mail the I click the link to this page.Register a new account! Please choose a password to use with this account Please note: Do not enter the verification ID here blah blah.Then I type the password I want then this page comes up.Your Account Has NOT Been Validated!!What does it mean by this,I got the e-mail.