Are there any plans to do something to help lower the learning curve in this game?
Currently it feels like playing UT or something on paper and pencil would be a lot easier, even managing 60+ FPS full color 3D images should really be easy.
And before anyone offers the suggestion to just ask questions, I need to let you know that I have read the Player Guide on the official site (a bit thin and outdated), the Player Guide installed with the game (more extensive, but so VERY outdated it's almost less useful than the first), the FAQ (first you go to #1 then you do #2 and #3 and then tun right at #4 (replace all the #'s with landmarks/skills/etc. I have never heard about and wouldn't have the first clue about how to recognize if I saw it)), the Getting Started ingame... (roleplaying in all nice and good, but when people don't know what the blue stuff is above their head is, don't know why they can stand on the brown and green stuff beneath their feet or why they keep sinking in the blue wavey stuff, I personally think there are bigger issues).
As for getting help:
As said before roleplaying is very nice, but when there are bigger issues... As said in some of the guides typing takes time, and 90% of everyone in the game seems to ignore new people. Unless you have tried asking the same question 20 or 30 times (I'm sure it must seem a stupid question to veteran players, but since I'll bet everyone who has tried the game has asked it, people will be very tired of it by now) I don't really think RP'ers can really appreciate how fustrating it is (and if the character has been asking the same question for half an hour to 20 people, maybe it really IS in character to lose a bit of patience :-).
There is (as far as I have experienced) NO SODDING way to get help using normal says :-)
Using the Help channel or /advisor is TOTALLY USELESS 50-75% of the time at least since there are "no advisors currently in the world, you may now use the /shout command to ask other players....", yeah right.
Except of course there is NO WAY TO DO THAT for the first 60 minutes you are logged in :-)
And after that, the only response you get to a shout is that you should be using the help channel instead :-)
I'm guessing that every time I have tried explaining that the silly game TOLD me to use shouts I got an insta-/ignore for the effort.
So what option do people have left? Spamming /shouts out like n00bs?
Not really working IMHO.
And I don't really know what your problem with quests is, but for my first quest from Harnquist (who is in no way anywhere near where the guide claims he is) I had to find to apples from the tavern. Well after a death and about 3 hours I actually manage to find the tavern. And what do I discover? I need money to BUY the apples! But I took the quest to earn money! Luckily there are some helpful people in the game (still needed to shout to get in contact with them :-) I get the money to buy the apples and complete the quest.
For the second quest from Harnquist I'm to bring him some gold ore. from what I read in the guides I need a pick for that :-). ... costing about 100 tiras and I only got 20 from the first quest :-) Is it my math that's bad, did I just get a bad collection of quests or is there a problem?
While shouting earlier, someone also said that I could kill rats to earn money, but since I can't do any damage to a rat before I collapse from exhaustion, that isn't really a great thing for new people to do either. But again thanks to another nice person I got a pair of short swords, and since I started with 5 in sword skill, the rats are easy to kill, but now there is nowhere to sell them :-)
All in all, from my experience, I don't really think that worrying about whether people roleplay should be your biggest concern, but of course I could just be stupid or wrong...
You might want to consider making a global help channel where people could ask questions and everyone could try to answer them there instead of blocking every other form of communication with getting the baiscs solved.