I introduced a girl I know to Planeshift. She was used to games like pristontale and fly for fun. She thought the music was beautiful, but she found it hard to get into the game because of two things... one, the crashes, and two, she didn't enjoy the aesthetic. She's someone who makes anime character doodles and listens to jpop, so take it with a grain of salt, but she said that Planeshift wasn't "pretty".
In a way, she's right. Planeshift seems to be more focussed on the dark, dirty nature of medieval life - at least at this stage in developement.