Connexion to Fragnetics server failed

[oliverfree]

hi

i just install planeshift 3 days ago and i have a "failed" notification just in right of the server Fragnetics... so i can't enter the game !

an idea ?

olivier

[ThomPhoenix]

Search and you will find the answer

Hint:  "Technical Help: Problems BEFORE entering the game"

[Janner]

 OR even in hear look at this post at top.  A Guide to Running Planeshift on Mac OS X

IMPORTANT2: if you are having trouble getting onto the server (i.e. "Server unreachable", please follow the following steps:
1. Ensure that you are connected to the internet (just to be on the safe side ).
2. Ensure that the server is up: go to http://laanx.fragnetics.com and look at the report on the left side of the screen. If the number of user accounts is 0 (or there is no number listed) or if the Report Time is more than a minute or so different from the Time, the server is down and you will be unable to connect.
3. Ensure that you are not behind a hardware or software firewall, or, if you are, that you have allowed incoming traffic on port 7777. Note that if you are on a college campus, school campus, or at an office, you will probably be behind a firewall; if you are, your only option is to ask your network administrator to open port 7777 for incoming traffic.
4. If it still won't work, open your Planeshift folder, open the "data" folder, and open "server.xml"  (/PATH_TO_PLANESHIFT_FOLDER/data/servers.xml) in TextEdit (click on servers.xml and drag it to /Applications/TextEdit(.app) ). Ensure that the port for server "Fragnetics" is set to 7777 (if not, change it).
It should end up something like this:
Code:
<serverlist>
<server name="Fragnetics" ip="laanx.fragnetics.com" port="7777" />
</serverlist>

[oliverfree]

of course, nobydy finds without searching i was just finished solving a mail server bug in the config file, so i'd love to play without have to change config details before trying... so i'm going to search in the help file.

to the second answer, i verified all these parameters and there are ok. 143 online, etc... i even forward the 7777 port from my router to my computer to be sure is not a problem like that but nothing...

entering the doc (before the cave or the castle !)  :-)

thanks