Hi to all.
I'm playing to PS from a couple of months, and I've always found very kind people (

). But today I got a very, very very, very bad situation (

). A new entry in our guild has invited a new entry, Namefad is the name.
This guy, french, as started to write in french in the guild chat. That's not the problem. The problem is he insulted us, the guild and its members (

). He was saying:
"You guild is stupid"
"You are stupid"
"Band del cul" (not really french, a little italianazied, "band of my ass")
"I don't speak with stupid people" (refferring to us)

He write dozen and dozen of phrases like that, in french and some in english. Because no guild leader was online, nobody could ban him... I've just used the /report command, hopefully registering the guild chat. I have done three registrations, personally... and I tried to ignore him (and i was muted, i don't know why... due a bug?).
Because the guild is very new, we have a lot of new members... What do you think GMs? I think these new members won't be connected again. And it's so sad.
Now I ask for justice: I want him banned (

), with his account and the relative characters (if more than one) (

).
What do you think? How I could defend my guild and its members from disbusting person like Namefad?
I hope some GMs understand this situation, and make some action (

).