Yes, very disappointed too about the same and thinking strongly in uninstall the game. And I think it has nothing to do with my level of english as I have survived in my travels with no problems so far. Premade options would be easier to everybody, in despite if english is their mother language, I bet it would be easier even for the programmers of the game.
When in character, I can't help but think that NPC are retarded, and it makes no fun...