Bugtracker and its inherently user-unfriendly interface

[Karyuu]

For what purposes? :]

[Under the moon]

Wikis are easy to use, and easy to search. Subjects are easily organized. Comments on subjects are easy to add. I can't say any of that about the bugtracker.

[Karyuu]

I personally find the BT easier to use than the majority of wiki systems, so I would disagree.

[AryHann]

Wikis are good but not for bugtracking purposes, imho.
However, I am actually in line with Karyuu saying that I find the BT (even the one that we have today) easier to use than the Wikis.
I guess it is all about how much you use the tool, and still, the main problem here is not the tool :-)

[bilbous]

Pardon me for bumping this thread but I have a suggestion about the bugtracker that I think would help some. Right now you can choose to place a game bug against the client or the server for bugs in the game itself. Would it be possible to add a section for the database where we could post language bugs? They do not really belong to the client where they seem to get placed because the client is not malfunctioning it is presenting exactly what it is supposed to.  I am talking about spelling and grammar for the npc's. This doesn't really belong to the server either because it is sending out exactly what it is supposed to as well. The problem is the data needs to be massaged into shape.

[Caarrie]

When the new tracker comes into use this will not be a problem anymore.

[saladasalad]

I think it is inevitable that PS's bugtracker will be replaced someday. phpBugTracker, the current one, hasn't been updated for nearly 2 years and it would be wasted time for the PS team to update it themselves. Though, I do agree that the current problems with the bugtracker could be greatly reduced with a good set of guidelines, so I look forward to reading them if they are still being written.

The bugtracker that I would prefer is Trac, it is widely used and has an entire website full of plugins. There is even a phpBugTracker2TracScript which I imagine might come in handy. It also has a wiki built-in, which may sound useless for bugtracking but would enable the team to move the current PS wiki into the bugtracker to kind of focus the community on the task of bugtracking (like Edgewall's site). PS's main website could even be moved into the bugtracker, and the forums. This is a game that is in permanent development so it makes sense to centre the community around that development.

As a sidenote it would also be a good idea to get planeshift.org/, it is a non-profit game.

[ThomPhoenix]

All I can say is that something new will be in place sooner than soon(tm).