I can't launch the game !

[Hrothgor]

I've installed planeshift there is now a week and all was good working but now when I launch the game the screen became all black and after all white and the game not answer. I would like to know how to resolve that problem.
I've also thought that i must uninstall and install the game again but I don't know how to keep my saves and my character.
If you know what's the saves I must keep say me and i will reinstall the game, that's not a problem.
Thanks for answer.

[Karyuu]

Everything about your character is stored on the server, so there is nothing for you to backup other than possible screenshots, logs, and your custom-made shortcuts if you have any and if you want them.

So, try reinstalling

[Hrothgor]

Thank you very much, I haven't think that the character were saved on the server !
Excuse me for that "unusing" (I don't know if it's the exact word) forum.

*edit*

Excuse me for the double post but I don't know where are my custom shortcuts.

[Karyuu]

Click on the "Modify" button next time You can edit your last post to add new information if no one has replied yet.

Your custom shortcuts are found by default in C:\Program Files\PlaneShift Crystal Blue\data\options\shortcutcommands.xml. Copy this file to a safe location, and then once you have the game reinstalled just copy it right back into that folder again.

[Hrothgor]

I'll remenber to modify next time.
There are shortcutscommands.xml and shortcutcommands_def.xml in the option file.
What's the other ? Must I keep it or no ?

[Karyuu]

The other is the default set of shortcuts that gets installed along with the game. There is no need to save it - you will have the exact same thing next time you reinstall PlaneShift. If you changed some of your keyboard controls, like for example you set Autorun to another key, or /sit to another key, you may want to save controls.xml as well.