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Author Topic: Getting Error  (Read 1507 times)

Vanraa

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Getting Error
« on: March 08, 2007, 09:57:27 pm »
I made my character, when I try to log into the game after selecting my character I get an error message.

Something unexpected happened In PlaneShift Crystal Blue
Details: Expetion_Access_Denied (then some numbers follow it)

Then after that one another one comes up that says failed to create dump file (etc... location of my PS file)


Cant be my graphics I have 512 ram 69 GB on hds with a cable connection never ran updater.
I have DX 9.0c
I am starting to feel very insubordinate.
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Karyuu

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Re: Getting Error
« Reply #1 on: March 08, 2007, 09:58:49 pm »
Knowing those errors numbers would help us out a lot. When you are reporting problems, make sure to give us as much information as possible - we can't figure it all out ourselves :]
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Vanraa

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Re: Getting Error
« Reply #2 on: March 08, 2007, 10:08:34 pm »
Rofl im so sorry i am just angry not being able to think clearly.

Exact Error Message

Something unexpected happened in PlaneShift: Crystal Blue
Detail: Exception_Access_Violation at 00CD94FB

Failed to Create Dump File after I try and save it.
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Karyuu

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Re: Getting Error
« Reply #3 on: March 08, 2007, 10:11:31 pm »
Fails to create a dump every time? If you do manage to save one, follow the instructions in this thread to let a developer take a look at it .

In the meantime, try reinstalling the game - it can take care of some "glitches" of this type, as long as you make sure to completely uninstall first.

You may also want to post your video card :]
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Vanraa

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Re: Getting Error
« Reply #4 on: March 08, 2007, 10:14:04 pm »
Yes, it says failed to save dump file every time. My graphics are stock from a tower not a desktop.
Ill post it anyways.
Plug and Play Monitor Intel(R) G965 Express Chipset Family
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Idoru

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Re: Getting Error
« Reply #5 on: March 08, 2007, 10:17:59 pm »
How can he fix it if he mails you his graphics card? incase any one else wants to do this you can send them all to me :P

you could try creating a new character of a different race and seeing if it is a bug in the location you are spawning.
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Vanraa

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Re: Getting Error
« Reply #6 on: March 08, 2007, 10:19:18 pm »
Tried all that reinstalled it twice, created the stone guy and tried created the cat and tried and tried creating the lemur
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Karyuu

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Re: Getting Error
« Reply #7 on: March 08, 2007, 10:20:47 pm »
An integrated chipset may not be enough to play PlaneShift - they usually fall below the minimum requirements. Can you see how much memory is allocated to graphics? Type dxdiag into the Run command and take a look at the Display tab. If it's less than 64MB, you're going to have a difficult time playing the game, and probably installing it too.
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Idoru

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Re: Getting Error
« Reply #8 on: March 08, 2007, 10:21:30 pm »
http://www.intel.com/support/chipsets/sb/CS-022768.htm

Download the latest drivers from there.

Also, does anyone know if this chipset is OpenGL compliant?

[EDIT]

If he is using only 512 RAM as system memory it may be a low amount allocated to the chipset :)
« Last Edit: March 08, 2007, 10:23:35 pm by Idoru »
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Vanraa

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Re: Getting Error
« Reply #9 on: March 08, 2007, 10:22:56 pm »
512mb
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Karyuu

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Re: Getting Error
« Reply #10 on: March 08, 2007, 10:24:24 pm »
Idoru: It supports graphics standards DirectX 9.0C as well as OpenGL 1.5. Updating the driver is probably the last suggestion we can make; remember it's onboard video so you can't let your expectations get too high with respect to 3D gaming.
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Vanraa

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Re: Getting Error
« Reply #11 on: March 08, 2007, 10:26:09 pm »
I play Everquest 2 just fine, this game has way lower specs than EQ2, i dont see the problem.  I'll try updating the driver.
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Idoru

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Re: Getting Error
« Reply #12 on: March 08, 2007, 10:29:58 pm »
cool, Karyuu, thats that problem out of the way thn :)

Couldnt agree more with you Karyuu, I had an interesting experience with the current MB I have, but thats for a different thread :)

This game is different from EQ2. thats pretty much it, things programmed and designed in different ways can just screw up on different systems no matter what they have run in the past :)

[EDIT]

Annoyed I had to remove the noses from my smilies lol, are us three the only ones on this forum? looks that way from the 10 most recent posts lol
« Last Edit: March 08, 2007, 10:33:26 pm by Idoru »
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AryHann

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Re: Getting Error
« Reply #13 on: March 15, 2007, 09:52:37 am »
Quote from: Vanraa on March 08, 2007, 10:14:04 pm
Yes, it says failed to save dump file every time. My graphics are stock from a tower not a desktop.
Ill post it anyways.
Plug and Play Monitor Intel(R) G965 Express Chipset Family

Maybe you have a "writing right" problem in planeshift directory?
It is quite hard to understand what is your problem, unfortunately, without looking at the dump.
However, it doesn't look at first sight like a graphic card problem - even though, you never know!

Could you post the last lines from errorlog.txt?
Which area where you in?
Have you tried to reduce the font size in Pssetup at least to 50%?
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AryHann

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lirucan

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Re: Getting Error
« Reply #14 on: March 21, 2007, 08:47:48 pm »
since the problem appears to be solved (Why doesn't anyone add "[solved]" at the end of the topic when thier problem is solved?)

This suggestion may be moot, but did anyone ask if he had "Load All Maps" ticked and suggest not doing so???
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