Author Topic: Client freezing my computer.  (Read 1999 times)

Ahodigie

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Client freezing my computer.
« on: March 27, 2007, 06:22:07 am »
Everytime I load Ahodigie it freezes my computer for some reason. I do not understand what to do to make it stop. If you guys can think of anything please tell me what I can do because I would really like to play Planeshift like I usually do with no problems. Thanks :D

lirucan

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Re: Client freezing my computer.
« Reply #1 on: March 27, 2007, 10:44:17 am »
With out actually knowing what is going on it will be rather hard to pin point the problem... can you be more specific?

One option you may try is to close ALL other programs running in the background (including the system tray) to eliminate any software conflicts...

What has changed on your end? (the client hasn't changed in some months...)
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Ahodigie

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Re: Client freezing my computer.
« Reply #2 on: March 27, 2007, 07:22:46 pm »
With out actually knowing what is going on it will be rather hard to pin point the problem... can you be more specific?

One option you may try is to close ALL other programs running in the background (including the system tray) to eliminate any software conflicts...

What has changed on your end? (the client hasn't changed in some months...)
I am unsure as to what the problem is. I have closed all of my other software programs other than my antivirus program. Could it be a problem with my graphics card that would cause my computer to freeze?

lirucan

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Re: Client freezing my computer.
« Reply #3 on: March 27, 2007, 09:34:45 pm »
Not usually unless it has become un-seated (has you computer been opened and someone played with the video card?)

I still say most likely software...
What anti-virus program are you using?
Has it changed recently or had a update (other than for virus definitions)
Has it got a built in firewall? Has PS been allowed to run in it?


When was the last time you ran a Test Disk and De-frag on the HDD?
Is the HDD full?

Also it would help to know what kind of system we are dealing with...

Please always include...

OS:
OS VERSION:
(in the case of windows) Service Pack #:
CPU:
RAM:
GFX CARD:
ERROR Numbers (if any):
Breif Description of the problem:
What steps you have taken to fix it:
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Ahodigie

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Re: Client freezing my computer.
« Reply #4 on: March 28, 2007, 09:21:03 pm »
OS:Microsoft Windows xp
OS version:Media cent Edition version 2002
Service Package #: 2
CPU: 3.00 GHz
RAM:512 mb
GFX CARD: RADEON 9200 [RADEON 9200 sec]
No error numbers. The anti virus program I run is PCtools Anti virus, also PCtools Spyware Doctor.
I am trying to load my charector when either my computer freezes or the whole thing shuts down.
There is no firewall attached with my antivirus or my spyware program, I also went into the firewall and allowed Planeshift to run without the firewall affecting it.

lirucan

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Re: Client freezing my computer.
« Reply #5 on: March 28, 2007, 09:57:05 pm »
OS:Microsoft Windows xp
OS version:Media cent Edition version 2002
Service Package #: 2
CPU: 3.00 GHz
RAM:512 mb
GFX CARD: RADEON 9200 [RADEON 9200 sec]
No error numbers. The anti virus program I run is PCtools Anti virus, also PCtools Spyware Doctor.
I am trying to load my charector when either my computer freezes or the whole thing shuts down.
There is no firewall attached with my antivirus or my spyware program, I also went into the firewall and allowed Planeshift to run without the firewall affecting it.

ok that actually helps a bit... BTW you said earlier...

I have closed all of my other software programs other than my antivirus program.

well we now know thats not entirely true, you didn't mention the firewall program nor the spyware program...

I will not ever tell any one to turn off a firewall, that would be stupid, the spyware and anti-virus however can be turned off during game play as we know the game is virus and spyware free along with it's servers, so try shutting them down as-well leaving only windows, planeshift and the firewall running... BTW that includes those "bonus" aka "bogus" features that come with printer drivers like the HP PSC as they often cause frustration to you.

*Note when I said all programs I really meant ALL programs not just the ones you think you don't need... Programs can be re-started if not you can tell the PC to re-boot if you really need that annoying little tool in the bottom right corner*

I also am waiting for the following answers;
1 ) Has the anti-virus changed recently or had an update (other than for virus definitions)
2 ) When was the last time you ran a Test Disk and De-frag on the HDD?
Is the HDD full?

    Scan disk can be done by;
    -->  Click on "Start"
    --->  Click on "My Computer"
    ----> Right Click on your hard drive (usually called "Local Disk (C:)")
    -----> Left click on "Properties"
    ------> click on the tab called "Tools"
    -------> Under the "Error Checking" section click on the "Check Now" button and follow the instructions re-booting if necesary

    A Defrag can be done by;
    -->  Click on "Start"
    --->  Click on "My Computer"
    ----> Right Click on your hard drive (usually called "Local Disk (C:)")
    -----> Left click on "Properties"
    ------> click on the tab called "Tools"
    -------> Under the "Defragmentation" section Click on the "Defragment Now" button and wait for that to complete

    To check how full the HDD is;
    -->  Click on "Start"
    --->  Click on "My Computer"
    ----> Right Click on your hard drive (usually called "Local Disk (C:)")
    -----> Left click on "Properties"

    There it will display the free sapce and used space, note windows doesn't like having less than 20% free when running as
        this reduces it's "virtual memory" which will then cause problems...

    Also Turn off disk compression if that is enabled as that will also cause problems and lag in loading / running programs.

The Radeon 9200 is an older card and not likely to be a factor unless the drivers are out of date... best thing to do is if you have catalyst installed use it to up-date... If not go to the ATI site (now part of AMD) and get and install the latest drivers for your windows version...

What kind of CPU is it you have 3GHz is just it's speed setting I was more or less after intell Centrino / p4 / whatever they're named or AMD Duron / AthlonXP / Athlon XP 64 / Turion 64 / whatever they're named, also if the CPU supports Hyperthreading, is it enabled?
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Ahodigie

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Re: Client freezing my computer.
« Reply #6 on: March 29, 2007, 01:31:30 am »
I have not done the Error check, I will do that now. I defragmented my computer a week ago.
My anti virus has not updated other than the virus definitions. Neither has my spyware program. I tried shutting them off and that did not work.
The CPU is Pentium(R). I am unsure if it supports hyperthreading. There is less than 20% being used currently, so that is doing good.
The HDD is not full. I believe we have installed the latest drivers.

Karyuu

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Re: Client freezing my computer.
« Reply #7 on: March 29, 2007, 01:36:29 am »
Sure it's not an overheating issue?

Also, does it occur only with Ahodigie or every character you create?
Judge: Are you trying to show contempt for this court, Mr Smith?
Smith: No, My Lord. I am attempting to conceal it.

Idoru

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Re: Client freezing my computer.
« Reply #8 on: March 29, 2007, 01:42:15 am »
Easiset way to check for over heating is just to take the side of your case off and see if it still happens (if it happens to all characters that is) (some vary rare PC setups will actually be hotter with the side of your case off but this is VERY rare.)

"May there only be peaceful and cheerful Earth Days to come for our beautiful Spaceship Earth as it continues to spin and circle in frigid space with its warm and fragile cargo of animate life."

Ahodigie

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Re: Client freezing my computer.
« Reply #9 on: March 29, 2007, 04:16:28 am »
Sure it's not an overheating issue?

Also, does it occur only with Ahodigie or every character you create?
It happens with all my charectors. I can play PS on my laptop, just not on my PC.

I would like to play it on my PC because it runs smoother and I do not lag as badly as on my laptop.

Karyuu

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Re: Client freezing my computer.
« Reply #10 on: March 29, 2007, 09:08:46 am »
I strongly suspect some issue with heating, mostly because I've experienced the same. Do you have a method of checking the temperature inside your case, or on your motherboard? And does this occur with any similar intensive application, any other massive games?
Judge: Are you trying to show contempt for this court, Mr Smith?
Smith: No, My Lord. I am attempting to conceal it.

Ahodigie

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Re: Client freezing my computer.
« Reply #11 on: March 30, 2007, 07:18:51 am »
No I really haven't played any other games like PS... or that big at least. It might be an overheating issue. I will try to check the temp inside my computer to see if that is it. Thanks Karyuu.

Idoru

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Re: Client freezing my computer.
« Reply #12 on: March 30, 2007, 07:27:56 am »
MBM (motherboard Monitor) is one of the best temperature monitoring apps in my opinion, sometimes confusing to setup for those who havent used them before.

"May there only be peaceful and cheerful Earth Days to come for our beautiful Spaceship Earth as it continues to spin and circle in frigid space with its warm and fragile cargo of animate life."

lirucan

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Re: Client freezing my computer.
« Reply #13 on: March 30, 2007, 09:31:11 am »
LOL Alternatively you can always use my trick (i'm a bit old fashioned at times given I started when C64's were new) stick a "normal" (you remeber the glass and mercury ones?) thermometer in the bottom of the case and wait 30 mins and read it if it is over 40 degrees Celcius (104 F) then it's too hot try running with out the case side, or install some additional fans.

I currently run 6 in my 3 yr old thing and in winter the CPU fan shuts down coz it gets too cold :oops:
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Ahodigie

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Re: Client freezing my computer.
« Reply #14 on: March 31, 2007, 05:50:53 am »
Thanks guys and gals... I will try what you are saying, if it doesn't work I am sure you will be hearing from me again.  :devil:

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