Need help with loading Planeshift

[fast21]

When I was loading up planeshift, an error message says: "Something unexpected happen in PLaneshift Steel Blue Details: EXCEPTION_ACCESS_VIOLATION at 0364EC40 Would you like to save a diagnostic file?" If I press yes I get another error message: "Failed to create dump file C:\Program Files\Planeshift Steel Blue\Planeshift_Version_Mar 01 2008_Addr0364EC40.dmp (error 5)" When I press ok it shutsdown the program. On the first error message, if I press no to saving a dianostic file, it automatically shuts down. Please help, I really want to play Planeshift, thank you.

[Caarrie]

http://hydlaa.com/smf/index.php?topic=31760.0 and give is some more info about your system, ram, os graphics card

[fast21]

i sent an email but that still never helped me.

[Caarrie]

well you have not given us anymore info as i requested, till we get something there is nothing we can tell you.

[fast21]

Windows Vista Home 1 GB RAM I don't know Video Card. Sorry I didn't post earlier. If that's not enough plz tell me

[Tuxide]

Please post your graphics card and your processor.

For processor (on Vista):  Right-click on My Computer->Properties, and it should be listed under System.

For graphics card (in that same window):  Click on Device Manager and post what it says under Display adapters.

I can run PlaneShift on Vista Business just fine.  My processor is an Intel T2060 1.60GHz 1.60GHz and my GPU is an ATI Mobility Radeon X1400.

[Rizin]

Windows Vista Home 1 GB RAM I don't know Video Card. Sorry I didn't post earlier. If that's not enough plz tell me

I run PlaneShift on two windows computers currently, one Vista Home Basic and one Vista Business. Both run fine. I've also run it on Home Premium.

Not to sound like a broken record (yes, I know I've said this on many a post) but have you run the updater in administrator mode (Right click on the updater icon and choose Run as Administrator).

Then try launching the game normally and if that fails try running the game in administrator mode as well.

[fast21]

Windows Vista Home 1 GB RAM I don't know Video Card. Sorry I didn't post earlier. If that's not enough plz tell me

I run PlaneShift on two windows computers currently, one Vista Home Basic and one Vista Business. Both run fine. I've also run it on Home Premium.

Not to sound like a broken record (yes, I know I've said this on many a post) but have you run the updater in administrator mode (Right click on the updater icon and choose Run as Administrator).

Then try launching the game normally and if that fails try running the game in administrator mode as well.

I tried to run both on admin, and it never worked. I've tried other ways to including your way and it never worked. The Updater worked I mean but the Game still crashed. It still showed the Exception Acess Error. The guy still never got me email by the way. My Processor is AMD Turion(tm) 64 X2 Mobile Technology TL-58 1.90GHz. My video card is ATI Radeon X1200. By the way, when
plane shift, a message says the Data Execution Prevention has closed down the psclinet.exe.

[fast21]

I still need help guys, the guy never sent me anything. I really REALLY want to play planeshift.

[Xordan]

We'll release an update shortly which might help. If not then we can look at the latest dmp file from that and try and see if we can spot the problem

[fast21]

THANK YOU XORDAN

[Tuxide]

I just spoke to someone with a very similar problem--same operating system, same hardware and everything.  He said all he did was update his graphics drivers (from ATI's website) and psclient worked for him.

[fast21]

is it free?

[neko kyouran]

graphics card drivers are always free

[fast21]

where do I go from the website?