Author Topic: Error...HeLp??  (Read 2489 times)

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
Error...HeLp??
« on: April 05, 2003, 02:52:28 am »
Time of test: april 4 2003 ~20:00 est
OS: Windows XP pro
Processor: AMD Duron 750 mhz
RAM: 256mb
Video Card: TNT2 Model 64 Pro
Video Card Memory: 64 I guess ..lol
PS Client Version: 0.2.0006
OpenGL or Safe Mode: Any
Description of the bug:application couldnt initialise correctly  (0xc000007b). Click on ok to stop the application.  

This crash happens when I try to START ps or try to UPDATE...thats odd. I double click on the psclient.exe or the updater.exe and bang...the error appears...happy now?

any help?  ;(  ;(  ;(  ;(  ;(  ;(  ;(  ;(  ;(  ;(  ;(  :(  :(  :(  :(  :(  :(  :(  :(  :(  X(  X(  X(  X(  X(  X(

(vengeance youre makin me crazy ..lol)

kfldjkljhljhlhj;fdhjkgbkedjdhjdjhgdjg
« Last Edit: April 06, 2003, 03:02:59 am by TheDeath »
~|~ Death Will Come to You Soon ~|~

                     I promise.

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #1 on: April 05, 2003, 11:58:30 pm »
I smell a bump
~|~ Death Will Come to You Soon ~|~

                     I promise.

Kahlisi

  • Hydlaa Resident
  • *
  • Posts: 88
    • View Profile
(No subject)
« Reply #2 on: April 06, 2003, 12:25:09 am »
Greetings, TheDeath.  I am afraid your posts are lacking in the information we need to help find your problem.  Might I direct you to a thread which show one what to post when they\'re announcing an issue, they will help everyone.

http://www.planeshift3d.com/forum/thread.php?threadid=1133&boardid=17&styleid=2

Give us that info and maybe we can decipher your issue.   :))
The only difference between genius and stupidity is that genius has its limits.

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #3 on: April 06, 2003, 02:02:27 am »
Here it is :

Time of test: april 4 2003 ~20:00 est
OS: Windows XP pro
Processor: AMD Duron 750 mhz
RAM: 256mb
Video Card: TNT2
Video Card Memory: 16 or 32..forgot..lol
PS Client Version: 0.2.0006
OpenGL or Safe Mode: Any
Description of the bug:Look up at my first post
« Last Edit: April 06, 2003, 02:04:34 am by TheDeath »
~|~ Death Will Come to You Soon ~|~

                     I promise.

Vengeance

  • Veteran
  • *
  • Posts: 1452
    • View Profile
(No subject)
« Reply #4 on: April 06, 2003, 02:10:09 am »
If I was a mechanic and you came to me and said \"My car won\'t start.  Why?\" how would I be able to possibly answer that?

I as the mechanic would want to know what kind of car it is, did it have fuel in it, did you have the right key, what kind of noise did it make, how cold was it that night, did you try to jump start it, etc.

Giving us a one sentence error with no description of the sequence of events leading up to the crash will result in exactly zero help here, because there is nothing for the devs to say other than to simply repeat for the 100th time the plea for more details about your problem.  If zero help is your goal, then by all means don\'t supply more info and I will continue to look at your post at the top of the thread.

- Venge

Keldorn

  • Hydlaa Notable
  • *
  • Posts: 818
    • View Profile
(No subject)
« Reply #5 on: April 06, 2003, 02:34:04 am »
Vengeance, that aint fair.
I work as a system administrator at a company, i have to take care of everything computer related within the company.
Now when people come to me with a problem with their pc most of the time i get things like; it wont send my mail, help! Or, he doesn\'t print. Things like that.
Now you cant expect the user to understand that he has to give more info for you to solve his problem. You are the expert, so you have to ask further and try to get as much info out of him as possible.
Cause most of the time the user doesn\'t know how to tell you things, you have to guide him a bit in giving you the tech stuff.

That is the way it is supposed to be.
m.vanes

Kahlisi

  • Hydlaa Resident
  • *
  • Posts: 88
    • View Profile
(No subject)
« Reply #6 on: April 06, 2003, 04:36:08 am »
Keldorn, I understand what you are saying and do agree to some extent.  My fianc? is a Unix Systems Administrator and has been for the past 8 years.  His main gripe about his occupation is when people expect help with little to no information supplied about their problem.  However, he does love his job.  ~_^

I must support Vengeance on this subject.

Example: Think of people in tech support/sys admin. as computer doctors.  When you go to the doctor because your arm hurts, you don\'t just say, \"My arm hurts.\"  Said doctor will try to get as much information from you as possible; i.e. if you strained it, what your diet is (heart related), if you spilled something on it (chemical burn), etc.

No one is a mind reader.  Period.

This is why, when posting technical issues, the support requires information because - just like people\'s bodies - all computers are different.  It takes about a minute to list out personal computer components and is not too much to ask.  We\'re here to help everyone.  We cannot assist anyone if they give us nothing to go on, hence requirements when posting.   :))

I hope that gives people a better understanding about trouble-shooting.

==========================

EDIT: TheDeath

You need to upgrade from PS 0.2.006 to PS 0.2.007.  However, you must download the new Updater from the main webpage (I\'m not sure if you have done this or not) before you can run the Updater.

http://www.planeshift.it/download/updater_007.zip

After you download that, unzip it into your main PlaneShift folder and overwrite the files.

Attempt to run the Updater.  If the updater does not run and you get an error message about \"MSVCP70.dll\" (because you\'re using WinXP Pro), go to this webpage and get the Microsoft .dll fix.  Drop said file into your main PlaneShift Directory.

http://www.dll-files.com/dllindex/dll-files.shtml?msvcp70

If you have already done this, TheDeath, then my apologies for prattling on so.  *crosses fingers and hopes it\'s the missing updater problem*

 :D
« Last Edit: April 06, 2003, 04:52:44 am by Kahlisi »
The only difference between genius and stupidity is that genius has its limits.

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #7 on: April 06, 2003, 06:06:53 am »
Unfortunately...no..~_~ Lemme Try to download an OLD version of PS...hehe...
~|~ Death Will Come to You Soon ~|~

                     I promise.

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #8 on: April 06, 2003, 06:33:45 am »
It is funny to see that v.1.004 is workin for me...I tried to put the updater but its still the same...help mah?
~|~ Death Will Come to You Soon ~|~

                     I promise.

jagator55

  • Hydlaa Resident
  • *
  • Posts: 52
    • View Profile
(No subject)
« Reply #9 on: April 06, 2003, 09:31:56 am »
The Death: try running it from the command line and see what errors it gives you. then post them for the devs. Also, look around the forums to see if you see your error. Alot of people are having problems with XP.

-Robbie

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #10 on: April 06, 2003, 09:46:42 am »
huh? command line? dos or?
~|~ Death Will Come to You Soon ~|~

                     I promise.

jagator55

  • Hydlaa Resident
  • *
  • Posts: 52
    • View Profile
(No subject)
« Reply #11 on: April 06, 2003, 09:58:21 am »
yea dos, but XP doesn\'t have dos, i belive its just called a command line or something, i use linux, so i can\'t verify that

-Robbie

Keldorn

  • Hydlaa Notable
  • *
  • Posts: 818
    • View Profile
(No subject)
« Reply #12 on: April 06, 2003, 01:13:39 pm »
start --> run --> type cmd

thats the command line.
m.vanes

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #13 on: April 06, 2003, 08:48:50 pm »
ehhh.....what do I type in command line? exec (folder with exe) or?
~|~ Death Will Come to You Soon ~|~

                     I promise.

TheDeath

  • Traveller
  • *
  • Posts: 32
    • View Profile
(No subject)
« Reply #14 on: April 06, 2003, 11:33:48 pm »
bump  
~|~ Death Will Come to You Soon ~|~

                     I promise.