Author Topic: Graphics freezes / System lockups  (Read 4718 times)

Zarn The Mad

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Graphics freezes / System lockups
« on: June 12, 2008, 04:50:15 pm »
I experience difficulties running this client.  Invariably the graphics display will freeze up (game mouse pointer will not move, animations seize up, sound will go into a loop), usually within 5 to 35 minutes of game play.  This happens in both fullscreen and windowed mode.  Once this occurs the only way to regain control of the system is to power down and restart the hardware.  Often upon restart the notice will be displayed that "The system was powered down after Mac OS X quit unexpectedly."

"I have read all relevant stickies in their entirety and made a considerable effort to find information on my issue by searching."

I have followed the various suggestions posted in:

A Guide to Running Planeshift on Mac OS X
ATI Xa600 graphics card work-around
Planeshift 0.4 (Steel Blue) ready for OSX
Mac Client Status

and the file README-osx located in the PlaneShift download.  I Have even downloaded and installed the version 2.0 toolkit from NVIDIA.

My system specifications are located here.

This is the latest Crash Log:
Code: [Select]
**********

Host Name:      Mac-Pro
Date/Time:      2008-06-12 06:21:51.157 -0700
OS Version:     10.4.11 (Build 8S2167)
Report Version: 4

Command: psclient_static
Path:    /Applications/Games/PlaneShift/psclient.app/Contents/MacOS/psclient_static
Parent:  WindowServer [61]

Version:        0.3.021 (0)
Build Version:  ???
Project Name:   psclient_static
Source Version: ???

PID:    344
Thread: 0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0   psclient_static 0x002e0c57 0x1000 + 3013719

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000001  ebx: 0x002e0bc0  ecx: 0x00d8a928  edx: 0xbffffbb8
  edi: 0x00000001  esi: 0x00000000  ebp: 0x00000000  esp: 0xbffffb90
   ss: 0x0000001f  efl: 0x00010246  eip: 0x002e0c57   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

Binary Images Description:
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Cha0s

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Re: Graphics freezes / System lockups
« Reply #1 on: June 12, 2008, 05:55:47 pm »
Just to make sure: Are you running as an administrator?

Also, try turning off vertex buffering in PS Setup.
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Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #2 on: June 12, 2008, 06:15:39 pm »
Yes, I am running as an administrator and I have changed the Vertex Buffering setting from Default to Off.

player_of_games

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Re: Graphics freezes / System lockups
« Reply #3 on: June 12, 2008, 09:13:42 pm »
What area are you in in Planeshift?
ok, I have 2 immediate ideas, assuming you have already tried the fullbright-option from Cha0s' guide.

1. Make sure vertex-buffer is DEAD: see point one of the AVOID CRASHES-section in this thread:
http://hydlaa.com/smf/index.php?topic=32477.0

2.
- download: https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/MacX1900G5.dmg
- make sure drivers are up to date and install new from above package if necessary
- make sure you have the newest 'ati-displays' and if not install from above package
- then open 'ati-displays' and turn all extras off for the planeshift client, if that solves the problem
you could reenable them one by one to find the culprit later

Good luck!

« Last Edit: June 12, 2008, 09:16:08 pm by player_of_games »

Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #4 on: June 12, 2008, 10:14:49 pm »
1. Make sure vertex-buffer is DEAD: see point one of the AVOID CRASHES-section in this thread:
http://hydlaa.com/smf/index.php?topic=32477.0

This has been done.  Display produced an interesting mosaic of shapes just before the freeze.

2.
- download: https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/MacX1900G5.dmg
- make sure drivers are up to date and install new from above package if necessary
- make sure you have the newest 'ati-displays' and if not install from above package
- then open 'ati-displays' and turn all extras off for the planeshift client, if that solves the problem
you could reenable them one by one to find the culprit later

These are drivers and utility programs for a PPC graphics card.  ATI has no drivers available for download for my card.  The system does have the latest drivers and firmware updates supplied by Apple.  http://www.apple.com/support/downloads/atiradeonx1900xtfirmwareupdate.html

I do appreciate your efforts to assist me in resolving this issue.

player_of_games

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Re: Graphics freezes / System lockups
« Reply #5 on: June 13, 2008, 07:18:47 pm »
hm, sorry man. you could still try if the 'ati-displays' works on your intel-mac I guess,
but concerning that your machine is so fast and your ati-card so new I admit it seems
like a long shot, that those few options would make the difference they make for me.

It might have been a bit foolhardy to try to help you considering different os, processor, etc.
let us hope some other people with your configuration or more knowledge have an idea...

Cha0s

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Re: Graphics freezes / System lockups
« Reply #6 on: June 13, 2008, 08:09:10 pm »
I would not recommend installing graphics updates directly from a vendor for the Mac. Apple takes care of bundling your graphics updates into its system updates, so don't worry about that. Trying drivers directly from a vendor is more likely to create new problems than to fix existing ones (assuming you can even get them to install in the first place).

Hrmmm... Just to be sure, make sure you have the following lines in psclient.cfg (note both are false):
Video.OpenGL.Shader.Cg.Enable.Fragment=false
Video.OpenGL.Shader.Cg.Enable.Vertex=false

If you haven't already, try reinstalling. I'm not sure what else to try, but if I think of anything, I'll let you know.

EDIT: Note, if you reinstall, make sure you apply all the other fixes, such as changing psclient.cfg again.
« Last Edit: June 13, 2008, 08:11:12 pm by Cha0s »
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Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #7 on: June 13, 2008, 11:14:06 pm »
Hrmmm... Just to be sure, make sure you have the following lines in psclient.cfg (note both are false):
Video.OpenGL.Shader.Cg.Enable.Fragment=false
Video.OpenGL.Shader.Cg.Enable.Vertex=false

Yes, these changes were added to the file.

If you haven't already, try reinstalling. I'm not sure what else to try, but if I think of anything, I'll let you know.

EDIT: Note, if you reinstall, make sure you apply all the other fixes, such as changing psclient.cfg again.

I have again downloaded and reinstalled the program as well as reapplying all the other fixes.  The problem persists.

Caarrie

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Re: Graphics freezes / System lockups
« Reply #8 on: June 14, 2008, 12:25:28 am »
if you open console what is the last thing you see there before the freeze/crash? or if you run ps from terminal try
Code: [Select]
./psclient.app/Contents/MacOS/psclient_static >pslogs.txt in your PlaneShift folder that will make a file called pslogs.txt that you can open with textedit and paste the last part here for us to view as well as the first part [the dr messages are not needed]

[you will need to
Code: [Select]
cd /Applications/PlaneShift in terminal before running the above command if you have installed PS in your Applications folder]

Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #9 on: June 14, 2008, 01:41:44 am »
The log file is 12K in size.  How much of the first and last part do you want, 100 lines, 200 lines, or everything up to a certain point and after a certain point?

Caarrie

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Re: Graphics freezes / System lockups
« Reply #10 on: June 14, 2008, 02:12:18 am »
The log file is 12K in size.  How much of the first and last part do you want, 100 lines, 200 lines, or everything up to a certain point and after a certain point?

the first part till world loads and the last lets say 20 lines for now. if i need more i will ask ;)

Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #11 on: June 14, 2008, 02:43:35 am »
the first part till world loads and the last lets say 20 lines for now. if i need more i will ask ;)

Since I'm not familiar with the code, I'm guessing that the world loads as Step 5:
Code: [Select]
Crystal Space for MacOS/X 1.2.0 [MacOS/X-x86-GCC]
Ported to MacOS/X by Eric Sunshine <sunshine@sunshineco.com>

Your configuration files are in... /Users/***REDACTED***/Library/Application Support/PlaneShift
DEBUG: Sound System Software Renderer Initializing...
DEBUG: Sound System: CoreAudio driver for software sound renderer initialized.

planeshift.application.client:
  PlaneShift Steel Blue (0.4.00)
  This game uses Crystal Space Engine created by Jorrit and others
  1.2.0 [MacOS/X-x86-GCC]
    2304) LOG_ANY flag deactivated with no filter.
    2304) LOG_WEATHER flag deactivated with no filter.
    2304) LOG_SPAWN flag deactivated with no filter.
    2304) LOG_CELPERSIST flag deactivated with no filter.
    2304) LOG_PAWS flag deactivated with no filter.
    2304) LOG_GROUP flag deactivated with no filter.
    2304) LOG_CHEAT flag deactivated with no filter.
    2304) LOG_LINMOVE flag deactivated with no filter.
    2305) LOG_SPELLS flag deactivated with no filter.
    2305) LOG_NEWCHAR flag deactivated with no filter.
    2305) LOG_SUPERCLIENT flag deactivated with no filter.
    2305) LOG_EXCHANGES flag deactivated with no filter.
    2305) LOG_ADMIN flag deactivated with no filter.
    2305) LOG_STARTUP flag deactivated with no filter.
    2305) LOG_CHARACTER flag deactivated with no filter.
    2305) LOG_CONNECTIONS flag deactivated with no filter.
    2305) LOG_CHAT flag deactivated with no filter.
    2305) LOG_NET flag deactivated with no filter.
    2305) LOG_LOAD flag deactivated with no filter.
    2305) LOG_NPC flag deactivated with no filter.
    2305) LOG_TRADE flag deactivated with no filter.
    2305) LOG_SOUND flag deactivated with no filter.
    2306) LOG_COMBAT flag deactivated with no filter.
    2306) LOG_SKILLXP flag deactivated with no filter.
    2306) LOG_QUESTS flag deactivated with no filter.
    2306) LOG_SCRIPT flag deactivated with no filter.
    2306) LOG_MARRIAGE flag deactivated with no filter.
    2306) LOG_MESSAGES flag deactivated with no filter.
    2306) LOG_CACHE flag deactivated with no filter.
    2306) LOG_PETS flag deactivated with no filter.
    2306) LOG_USER flag deactivated with no filter.
    2306) LOG_LOOT flag deactivated with no filter.
    2306) LOG_DUELS flag deactivated with no filter.
    2306) LOG_TRIBES flag deactivated with no filter.
    2306) All LOGS are off.
Mounting skin: /this/art/skins/default.zip
    2374) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/topleft.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/topright.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/bottomleft.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/bottomright.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/leftmiddle.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/rightmiddle.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/topmiddle.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/this/art/gui/border/bottommiddle.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/top_left_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/top_right_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/bottom_left_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/bottom_right_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/left_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/right_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/top_1.png<
    2375) <src/common/paws/pawsimagedrawable.cpp:56 PreparePixmap>
    2375) Could not open image: >/paws/base/maps/leather/bottom_1.png<
Mounting skin: /planeshift/art/skins/base/client_base.zip
  psEngine initialized.
Using fontsize 26 for resolution 1920x1200
WARNING! Object 'spikes_01' is not closed!
WARNING! Object '_s_stairs_01' is not closed!
WARNING! Object 'spikes_02' is not closed!
WARNING! Object 'spikes_04' is not closed!
WARNING! Object 'spikes_06' is not closed!
WARNING! Object '_s_sigil_03' is not closed!
...

crystalspace.graphics3d.shader.fixed:
  Multitexture units: whopping 8

planeshift.application.client:
  PSLoader: step 2: success

planeshift_effects:
  Duplicate effect 'x_obj_quad' found!
  Duplicate effect 'x_obj_spire' found!
  Duplicate effect 'x_obj_star' found!
loading glyphs /this/data/effects/misc/glyphs_baar_sophia.xml

planeshift.application.client:
  PSLoader: step 3: success
  PSLoader: step 4: success

And the last 20 lines:
Code: [Select]
planeshift.application.client:
  PSLoader: step 5: success
   17253) <src/common/paws/pawsborder.cpp:60 UseBorder>
   17253) Invalid dimensions on border drawable: >UpperLeftMap<
  PSLoader: step 6: success
  167101) <src/client/pscelclient.cpp:568 HandleGuildChange>
  167101) Couldn't find actor 23908!
  328274) <src/client/psclientdr.cpp:214 HandleDeadReckon>
  328274) Got DR message for unknown entity 25683.
  486186) <src/client/psclientdr.cpp:214 HandleDeadReckon>
  486186) Got DR message for unknown entity 23914.
  495393) <src/client/psclientdr.cpp:214 HandleDeadReckon>
  495394) Got DR message for unknown entity 22770.
  647621) <src/client/psclientdr.cpp:257 HandleStatsUpdate>
  647621) Server report HP but object is not alive
  665413) <src/client/psclientdr.cpp:257 HandleStatsUpdate>
  665413) Server report HP but object is not alive
  678960) <src/client/psclientdr.cpp:257 HandleStatsUpdate>
  678960) Server report HP but object is not alive

Caarrie

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Re: Graphics freezes / System lockups
« Reply #12 on: June 14, 2008, 03:44:50 am »
i dont see anything wrong/bad in that :( so it is not very helpful in telling what is going on

Zarn The Mad

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Re: Graphics freezes / System lockups
« Reply #13 on: June 14, 2008, 03:54:16 am »
Do you need the section in between those two (Step 5)?

Caarrie

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Re: Graphics freezes / System lockups
« Reply #14 on: June 14, 2008, 01:38:43 pm »
i dont think that will help any :(