Game keeps crashing when trying to load new zone after turorial

[Fadelay]

Hello, how's it going.  I'm not sure if this issue has been brought up and I did check the forums and saw no real topics that dealt with is but let me explain the situation:

After following the procedure on how to update Planeshift on MAC, I had it up and running on the tutorial.  Everything when fine until I finished the tutorial and it was loading to the next zone, it kept crashing and I have no idea on what to do next.  So far I have re-installed  the game with update, changed the settings, but it still crashes when I'm trying to go into the starting zone after the tutorial.  To be specific, when it loads to about 95%, it then goes to the macintosh critical error and crashes, rendering me to have to restart the MacBook I have.  Anyone who experienced the same problem and solved the issue please post on here to tell how it was dealt with, I am using the following:

Model Name:   MacBook
  Model Identifier:   MacBook2,1
  Processor Name:   Intel Core 2 Duo
  Processor Speed:   2 GHz
  Number Of Processors:   1
  Total Number Of Cores:   2
  L2 Cache (per processor):   4 MB
  Memory:   1 GB
  Bus Speed:   667 MHz
  SMC Version:   1.17f0
 System Version:   Mac OS X 10.4.11 (8S2167)

Any help is appreciated, thank you.

[Dajoji]

Is your character a Kran (big rock-like model)? If so, try creating a char of a different race in your second character slot. If you can load that map, it could be related to bug 2056, which is still being worked on.

[Caarrie]

Is your character a Kran (big rock-like model)? If so, try creating a char of a different race in your second character slot. If you can load that map, it could be related to bug 2056, which is still being worked on.

i dont think so dajoji but there is a simple fix if it is related to certain terrain maps

open pssetup set texture down sampling to 1/2 or further to the right and that should fix the crash.

[Fadelay]

Tried both, still crashing. It might be the bug you mentioned, I'm going to try some configuring to figure out if it works.

[Caarrie]

Tried both, still crashing. It might be the bug you mentioned, I'm going to try some configuring to figure out if it works.

that bug is only on ppc macs you said you have an intel so it is not the same bug.

[Fadelay]

Ugh now no zone will load for any character, I'm at wit's end with this, anyone have a clue what's wrong?

[Caarrie]

can you post the console output? http://hydlaa.com/smf/index.php?topic=17918.0

[Fadelay]

can you post the console output? http://hydlaa.com/smf/index.php?topic=17918.0

Yeh lemme try that, gimme a sec.

[Fadelay]

I warn ya now, there is alot of text

==== Friday, October 3, 2008 8:17:57 PM US/Eastern =====
Crystal Space for MacOS/X 1.4.0 [MacOS/X-x86-GCC]
Ported to MacOS/X by Eric Sunshine <sunshine@sunshineco.com>

Your configuration files are in... /Users/Library/Application Support/PlaneShift
DEBUG: Sound System Software Renderer Initializing...
DEBUG: Sound System: CoreAudio driver for software sound renderer initialized.
  Successfully set sound buffer to: 3072 frames,

planeshift.application.client:
  PlaneShift Steel Blue (0.4.01)
  This game uses Crystal Space Engine created by Jorrit and others
  1.4.0 [MacOS/X-x86-GCC]
Fri Oct  3 20:18:11 2008, LOG_ANY flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_WEATHER flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SPAWN flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CELPERSIST flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_PAWS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_GROUP flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CHEAT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_LINMOVE flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SPELLS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_NEWCHAR flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SUPERCLIENT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_EXCHANGES flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_ADMIN flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_STARTUP flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CHARACTER flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CONNECTIONS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CHAT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_NET flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_LOAD flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_NPC flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_TRADE flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SOUND flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_COMBAT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SKILLXP flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_QUESTS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_SCRIPT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_MARRIAGE flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_MESSAGES flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_CACHE flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_PETS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_USER flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_LOOT flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_DUELS flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, LOG_TRIBES flag deactivated with no filter.
Fri Oct  3 20:18:11 2008, All LOGS are off.
Mounting skin: /this/art/skins/elves.zip
Mounting skin: /planeshift/art/skins/base/client_base.zip
  psEngine initialized.
Using fontsize 17 for resolution 1279x696
WARNING! Object '_s_sigil_06' is not closed!
WARNING! Object '_s_stairs_01' is not closed!
WARNING! Object '_s_sigil_04' is not closed!
WARNING! Object 'spikes_01' is not closed!
WARNING! Object '_s_sigil_02' is not closed!
WARNING! Object 'spikes_05' is not closed!
...
  PSLoader: step 2: success
Fri Oct  3 20:18:27 2008, <src/client/pscharcontrol.cpp:879 LoadKeys SEVERE>
Fri Oct  3 20:18:27 2008, Failed to map 'F10' to 'Brightness reset'
  PSLoader: step 3: success
Fri Oct  3 20:18:30 2008, <src/common/util/psxmlparser.cpp:282 ParseFile SEVERE>
Fri Oct  3 20:18:30 2008, Could not find file: /planeshift/world/hydlaa_jayose/sound.xml
Fri Oct  3 20:18:31 2008, <src/common/util/psxmlparser.cpp:282 ParseFile SEVERE>
Fri Oct  3 20:18:31 2008, Could not find file: /planeshift/world/terr_common/sound.xml
  PSLoader: step 4: success
Fri Oct  3 20:18:31 2008, <src/client/psclientdr.cpp:248 HandleStatsUpdate SEVERE>
Fri Oct  3 20:18:31 2008, Stat request failed because CelClient not ready for 30631
Map hydlaa_common loaded successfully in 390ms

crystalspace.collisiondetection.opcode:
  OPCODE WARNING: found 1 degenerate faces in model! Collision might report
  wrong results!
Map hydlaa_plaza loaded successfully in 5635ms
Fri Oct  3 20:18:38 2008, <src/client/psclientdr.cpp:248 HandleStatsUpdate SEVERE>
Fri Oct  3 20:18:38 2008, Stat request failed because CelClient not ready for 30631
Map laanx loaded successfully in 626ms
Fri Oct  3 20:18:39 2008, <src/client/zonehandler.cpp:189 HandleMessage>
Fri Oct  3 20:18:39 2008, Still loading maps, ignoring crossing to sector hydlaa_plaza.
Map hydungeon loaded successfully in 43ms
Map tavern_de_kadel loaded successfully in 793ms
Map wtower loaded successfully in 925ms

crystalspace.maploader.parse.image:
  Could not open image file 'materialnotdefined' on VFS!

crystalspace.maploader.parse.texture:
  Could not load texture 'materialnotdefined', using checkerboard instead
  [node: world,textures,texture(name=materialnotdefined)]
Map hyarena loaded successfully in 315ms
Fri Oct  3 20:18:42 2008, <src/client/psclientdr.cpp:212 HandleDeadReckon SEVERE>
Fri Oct  3 20:18:42 2008, Got DR message for unknown entity 29919.

crystalspace.mesh.anim.pdlight:
  Could not find light with ID '7aa1b95fc1c31223278ca1190ac1c907'
Map hyjayose loaded successfully in 475ms
  Could not find light 'forestLight02hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight04hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight07hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight06hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight05hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight01hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight03hybdr1' in sector 'hybdr2'
  Could not find light 'forestLight17hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight13hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight16hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight11hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight08hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight14hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight12hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight15hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight10hybdr2' in sector 'hybdr1'
  Could not find light 'forestLight09hybdr2' in sector 'hybdr1'
Map hybdr loaded successfully in 537ms
(0) : fatal error C9999: *** exception during compilation ***
Cg compiler terminated due to fatal errorOct  3 20:18:47 computer crashdump[205]: psclient_static crashed
Oct  3 20:18:48 chris-raihls-computer crashdump[205]: crash report written to: /Usersl/Library/Logs/CrashReporter/psclient_static.crash.log

[Caarrie]

that output does not help much, i dont know what else to suggest at this time.

[schatzel]

I just want to add that I'm having the same EXACT issue. 

Did the tutorial fine and when I go to play the game itself it crashes after 95%.  I have a macbook also with the same specs.  I looked around and saw this issue came up at least 5 times from what I counted and didn't find any resolution for this matter. 

I use to play planeshift about a year ago and quit for a while and wanted to start playing again.  I unistalled and reinstalled with the latest version. 

If someone has found a way to fix this problem I'd greatly appreciate it.

[schatzel]

so I guess this is a problem no one knows how to fix??  I'll keep checking back to see if anyone figures it out, otherwise I'm finding another game to play.

[Anna55]

If I already got into map trouble what to do? is there way to get out of there because I just started to play and finished training level. I don't want to do that again with new character. Or is there a way to create new character but not begin again from that teaching level but strait to the city?

[rapsac]

I know how to fix it! had the same problem. filter thing. fixed it by (sounds weird i know) turning on my speakers. Make sure you have sound enabled in setup too!

If that doesn't work, try fiddling around with the settings, even the ones that seems unnecessary. Either that or remove things plugged in like headsets, usb cables etc.

[Xiphos]

This happened to me too! I had a Kran on a Mac OSX v. 10.5.4
I am on steel blue (0.4.02) After the tutorial it just stopped when trying to load new zone. This still happens. I re installed several times. I made a new character and it skipped the tutorial and brought me to the city (I don't know if that's normal since I just started!) Then I walked and talked and started a quest. I tried to examine something and it shut off. I try to load it again and it shuts off. Please help!