Just did the tutorial again, first time in about a year. I am amazed at how many things people used to complain about it now are handled well in it.
Client crashed, you may be in the "quest broken" state, which I would normally recommend asking Rizin in PM for help, but if you read your chat logs, early on they give you the option of skipping the tutorial. Not at home, so I can not read who said that, But I think it was the first NPC. Nothing you will get in the tutorial is worth more than an hour of missed gametime, IMO.
I seem to remember it was something like "... or you can tell me at any time to ' take me to yliakum' but you will benefit from finishing the tutorial" Something like that. Look in the logs? I would try going back to them and saying that.
Understand I am assuming it is a freak event. Some people seem to have problems with almost every quest, not due to the quest, but to their lack of attention to detail. It is one thing if you do not know the name of an NPC you have never seen, another if you keep forgetting who sent you and how many of each item you need to complete it. It seems this is not the case with you.
I hope that helps you. If you can not skip the tutorial using that trick, then I would contact Rizin by PM. She ususally handles broken quests, AFAIK, or would know who could help you. Try looking in chat log for backdoor first though... is what I recommend.
