moved it to the right sub forum for yeah.
when you did a reinstall, was this right after the crash? or rather, was the reinstall done without rebooting first? if not, something may be stuck in RAM that keeps making it error out. If you were able to make a char and get around in the tutorial map without issue, then it means it worked at one point.
when you made a new character, is the map it's trying to load the tutorial map, or straight into one of the main world maps?
what type of video card are you using?