Author Topic: no floor in the sewers -> crash when loggin in :-/  (Read 1359 times)

Jaina

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no floor in the sewers -> crash when loggin in :-/
« on: January 02, 2010, 08:55:21 pm »
Hi I recently trained a bit in the sewers and walked around suddenly I fell into nothingness because there was no floor bellow my character's feet. After falling a few seconds the client crashed with an "ACCESS_VIOLATION"-error. So, I tried to log in again but when I try to load the world the client crashes immediatly that means that I am unable to use the commands /unstick or /die or call a GM in-game. I can't tell you the excat position but maybe you can read it from the databse and reset it so I can play again. I hope you can help me thank you a lot.

Oh, and here is the content of the crash dump file (read with the WinDbg-tool):
Code: [Select]
Microsoft (R) Windows Debugger Version 6.10.0003.233 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Programme\PlaneShift\PlaneShift_Jhaina Serefe_Version_Dec 25 2009_Addr00516624.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
Windows XP Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Sat Jan  2 20:40:07.000 2010 (GMT+1)
System Uptime: not available
Process Uptime: 0 days 0:05:05.000
......................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(6d8.cf8): Access violation - code c0000005 (first/second chance not available)
eax=ffffffff ebx=78552e73 ecx=1e541ea8 edx=00000540 esi=0012f1b6 edi=00000554
eip=7c91e4f4 esp=0012e6a4 ebp=0012e6b4 iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
ntdll!KiFastSystemCallRet:
7c91e4f4 c3              ret

Please reset my position and add a piece of floor to my position so that nobody else falls again  ;D

EDIT: mh you may need my name xD My character is called Jhaina Serefe and I am using the newest client (v0.5.0) on windows xp sp3 with latest graphics drivers and a single-core cpu (oh yeah I know that's old^^)
« Last Edit: January 02, 2010, 09:17:20 pm by Jaina »

Sarva

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Re: no floor in the sewers -> crash when loggin in :-/
« Reply #1 on: January 02, 2010, 09:40:40 pm »
OK I have moved you so that the next time you log in you will be in front of Harnquists. The problem of portions of the map going away seems to be a random one but one I haven't seen in a while.

Jaina

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Re: no floor in the sewers -> crash when loggin in :-/
« Reply #2 on: January 02, 2010, 09:45:51 pm »
thx a lot. Now I can play again thx^^

UPDATE: No I have got another crashing problem when logging in... Just have a look @ http://www.hydlaaplaza.com/smf/index.php?topic=36644.0
« Last Edit: January 03, 2010, 09:50:51 pm by Jaina »