Entering the game with sort of old account

[Rasthalin]

I haven't played for a bit so maybe changes affected it but I wanted to know if there is anyway to get my password back or something else is wrong. Ok I entered my regular email and password and it says it is incorrect. Used all the ones I have ever used and still nothing... But then I noticed that one server is different. I believe there was a server named Laanx and that was the one I originally made my character on. Did the servers change or did I just re downloaded the game and try to enter it at the wrong time and the Laanx server wasn't up at the moment? If it isn't a server problem how do I ask for a password reset? I do remember my email I used to login for sure at least. Sorry if a nooby or a question asked a lot but haven't been around for awhile  thanks again in advanced.

[Rasthalin]

Also I just used the pslaunch from the folder I dowloaded with the game launcher and it updated my game. Now I can't get past the loading screen to get to the screen to enter my email and password

[LigH]

If you haven't played for more than 3 years now ... we are sorry to tell you that sometimes inactive accounts get deleted.

[Sarva]

Skylab has replaced Laanx as the RP server so you need to log into Skylab. If can try running  repair if your client is acting up after an update. At 3 years old your account should still be active I think they only deleted accounts over 5 years old with no activity recently.

[Rasthalin]

Thank you for your time to answer this.  Everything is better now. Game is working and got my account up and running again! Thanks a bunch.