Planeshift Client not working

[qwerty2jam]

Hey all,

Here's the problem. I open PSlauncher fine and dandy right after downloading and installing it (both went of without a hitch). It asked for an update so I updated it, my computer definantely has the specs to run the game but whenever i click play the loading bar fills and then 'Planeshift has quite unexpectantly' appears and i have to force quite it.

Is there something I have done wrong? Do i have to re-install at all or has there been a bad update (by the way I have tried quiting PSlauncher then starting again to see if there is another update...there isn't). If someone can help me with this that would be great 

regards,

Qwerty

[LigH]

You are the first to help us - by telling us your specs: CPU (cores and frequency), Physical RAM amount, Operating System, GPU (exact model, exact driver version).

Then you might find "live help" in the IRC channel "#planeshift-build" on FreeNode; people there may have either much experience with problems, or know more detailed ways to help you (e.g. analysing the errorlog.txt or the console output, even up to PC remote control using TeamViewer).

BTW: "quit" ~ "end" / "quite" ~ "much"

[Aiwendil]

What system are you on? (MacOS, Linux, windows and what disto/version of it). "my computer definantely has the specs to run the game" doesn't really say much at all about your system...so what hardware do you have? What is the console/shell output when the game stops working? (On windows check if you find a file errrorlog.txt and paste it and start the game with "psclient.exe --console" for to get the console outputs of the game.).

For the having done anything wrong...no doubt it, usually it are other problems that prevent PS from running. But without more infos it's impossible to say what went wrong in your case.

Edit: too slow

[qwerty2jam]

ahh thankyou...first of all system specs
------------------
System Information
------------------
Time of this report: 8/21/2010, 18:44:21
       Machine name: DEFAULT-PC
   Operating System: Windows Vistaâ„¢ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.       
       System Model: M51Sn               
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Duo CPU     T9300  @ 2.50GHz (2 CPUs), ~2.5GHz
             Memory: 2046MB RAM
          Page File: 2681MB used, 1651MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode
---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9500M GS
     Manufacturer: NVIDIA
        Chip type: GeForce 9500M GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_15D21043&REV_A1
   Display Memory: 1264 MB
 Dedicated Memory: 497 MB
    Shared Memory: 767 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll,nvwgf2um.dll
   Driver Version: 7.15.0011.6749 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 12/5/2007 19:47:59, 5263360 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4745-11CF-AE69-D93501C2CA35}
        Vendor ID: 0x10DE
        Device ID: 0x0405
        SubSys ID: 0x15D21043
      Revision ID: 0x00A1
      Revision ID: 0x00A1

Also I tried again and posted an error report and got this message....
---------------------------
Report upload successful. Thanks.
---------------------------
CrashID=bp-1a53d3f1-4b32-42e9-b537-5cc5b2100821
Thanks for submitting your report.
***NOTICE***
You are running an old version of the client for which this crash may already be fixed. Please update to 0.5.3 using the updater or download from www.planeshift.it
---------------------------
OK   
---------------------------
Its strange because my client says its at 5.4 so updating to 5.3 seems a little....strange

thanks for the help BTW

[Aiwendil]

CrashID=bp-1a53d3f1-4b32-42e9-b537-5cc5b2100821
Thanks for submitting your report.
***NOTICE***
You are running an old version of the client for which this crash may already be fixed. Please update to 0.5.3 using the updater or download from www.planeshift.it
---------------------------
OK   
---------------------------
Its strange because my client says its at 5.4 so updating to 5.3 seems a little....strange

Don't mind this....happens at every crash. Seems the version number was not fixed in the sourcecode yet. Just ignore it.

Can you please start the game by using the "run" command in the windows menu and then type "<dirctory where PlaneShift is installed>\psclient.exe --console" (I guess "C:\Program Files\PlaneShift\psclient.exe --console" but depends if you choose  a different location to install PS in). This way you should get a console that prints out a lot of text...copy and paste this here please.

[qwerty2jam]

THis doesn't seem to work...the path is H:\Files\Games\Plane Shift\psclient.exe but when i use it with or without --console it says system cannot find specified path

[Aiwendil]

Ouch..sorry, I have no windows here so my commands might not be very exact..only typing them from memory. Open your windows explorer and go to the PlaneShift install directory..there should be a file "psclient.exe" (maybe without the .exe if you have extensions disabled but then it is shown as an application file) in that directory. Open the run command again then drag that file from the windows explorer in the input field of the run command...you should end up with the correct path and filename in the input-field. Afterwards only add a --console to the command and run it. (oh, and i just remember..if there is a whitespace in the directory name like in your "Plane Shift" you will need quotes around it...so it might work if you do

Code: [Select]

"H:\Files\Games\Plane Shift\psclient.exe" --console
)

[qwerty2jam]

KK never mind i tried again and got --console working here is what it says....

Your configuration files are in... C:\Users\default.default-PC\AppData\Roaming\P
laneShift

crystalspace.pluginmgr.loadplugin:
  could not load plugin 'crystalspace.sndsys.renderer.null'

crystalspace.maploader.parse.image:
  Could not open image file '/lib/shadermgr-defaults/shadow_noise.png' on VFS!

crystalspace.maploader.parse.texture:
  Couldn't load image '/lib/shadermgr-defaults/shadow_noise.png', using error
  texture instead!

crystalspace.syntax.shadervariable:
  Texture '/lib/shadermgr-defaults/shadow_noise.png' not found.
  [node: shadervars,shadervar(name=tex shadow noise)]

crystalspace.engine.warning:
  Default shader /shader/std_lighting.xml not available
  Default shader /shader/std_lighting_portal.xml not available

planeshift.application.client:
  PlaneShift Arcane Chrysalis (0.5.4)
  This game uses Crystal Space Engine created by Jorrit and others
  1.9.77.1590 [Win32-X86(32)-VisualC]
Sat Aug 21 19:11:57 2010, <..\..\src\common\sound\system.cpp:36 SoundSystem::Ini
tialize SEVERE>
Sat Aug 21 19:11:57 2010, Failed to locate Sound renderer!
Sat Aug 21 19:11:57 2010, LOG_ANY flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_WEATHER flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SPAWN flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CELPERSIST flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_PAWS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_GROUP flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CHEAT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_LINMOVE flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SPELLS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_NEWCHAR flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SUPERCLIENT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_EXCHANGES flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_ADMIN flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_STARTUP flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CHARACTER flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CONNECTIONS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CHAT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_NET flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_LOAD flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_NPC flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_TRADE flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SOUND flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_COMBAT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SKILLXP flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_QUESTS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_SCRIPT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_MARRIAGE flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_MESSAGES flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_CACHE flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_PETS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_USER flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_LOOT flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_DUELS flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, LOG_TRIBES flag deactivated with no filter.
Sat Aug 21 19:11:57 2010, All LOGS are off.
Mounting skin: /this/art/skins/elves.zip
Texture Manager parsing /paws/real_skin/imagelist.xml
Mounting skin: /planeshift/art/skins/base/client_base.zip
Texture Manager parsing /paws/base/imagelist.xml
Sat Aug 21 19:11:57 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsIm
ageDrawable::PreparePixmap SEVERE>
Sat Aug 21 19:11:57 2010, Could not open image: >/planeshift/materials/wetstone0
1_icon.png<
Sat Aug 21 19:11:57 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsIm
ageDrawable::PreparePixmap SEVERE>
Sat Aug 21 19:11:57 2010, Could not open image: >/planeshift/materials/wetstone0
2_icon.png<
Sat Aug 21 19:11:57 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsIm
ageDrawable::PreparePixmap SEVERE>
Sat Aug 21 19:11:57 2010, Could not open image: >/planeshift/materials/bread_whi
te01_icon.dds<
  psEngine initialized.
ART ERROR: Invalid texture reference 'materialnotdefined' in shadervar in materi
al 'materialnotdefined'.
Using fontsize 16 for resolution 1024x768

crystalspace.maploader:
  Unable to open shader file '/shader/terrain_fixed_base.xml'!
  Unable to open shader file '/shader/terrain_fixed_splatting.xml'!
Sat Aug 21 19:12:03 2010, <..\..\src\common\paws\pawswidget.cpp:763 pawsWidget::
Load SEVERE>
Sat Aug 21 19:12:03 2010, Widget PaperDollView Setup Failed
Sat Aug 21 19:12:03 2010, <..\..\src\common\paws\pawswidget.cpp:861 pawsWidget::
LoadChildren SEVERE>
Sat Aug 21 19:12:03 2010, Failed to load child widget
Sat Aug 21 19:12:03 2010, <..\..\src\common\paws\pawsmanager.cpp:952 PawsManager
::LoadWidget SEVERE>
Sat Aug 21 19:12:03 2010, Widget CharPickerWindow failed to load pawsCharacterPi
ckerWindow

To me it looks like i need to use the repair tool...

[LigH]

No - unfortunately, most of those errors are pretty "normal" still...

But if it is not able to find some widgets, I wonder if you ever went through all options pages in "pslaunch" and set up a valid skin (default should be the new "elves 2.0", I believe).

[qwerty2jam]

Yeah i have elves v.2 set up....anything else i should try?

[Aiwendil]

:/ Sorry, haven't played recently so no idea if those unable to load widget messages are fine...No real idea there. Have you already tried to do a "repair" from the launcher?

[qwerty2jam]

Hey thanks for the help guys but i believe i have it working....i re-installed and denied the update and it lets me load to the login screen but says the RP server is down....any news on this?

[Addeline]

Go to http://www.planeshift.it/ and follow the instructions under the date 2010.07.17

If that gets things working backup the entire planeshift directory structure (just in case things go wrong) and update.

HTH

[Elvicat]

those drivers you are using are pretty old, 167.49, they are atm up to 258.96 and i have a much older card but these are great on it, fast and stable