Author Topic: Incorrect Install and Old Client Version Crash  (Read 1301 times)

Joccey

  • Traveller
  • *
  • Posts: 15
    • View Profile
Incorrect Install and Old Client Version Crash
« on: October 05, 2010, 12:45:12 pm »
So I came back from a long break. Am on a new computer and forgot that it is Windows 7 64-bit instead of 32-bit.

Installed the 32-bit instead of 62-bit, wondering if this would be an issue?

I manage to use PSClient as the PSLaunch won't let me type in my old account details and login, yet Client will. So I login with my details and select my character and login. Get the crash id of:

CrashID=bp-8d2885c5-08a6-4d04-8af1-16f722101005
Thanks for submitting your report.
***NOTICE***
You are running an old version of the client for which this crash may already be fixd. Please update to 0.5.3 using the updater or download from www.planeshift.it

Problem is when I first downloaded it tonight - I used the updater and it said it was updated. Can somebody please help? I think it may be that I downloaded the wrong version for my PC and maybe it didn't update properly. Thanks in advance, looking forward to coming back to the game.
Joccey

If any additional details are required let me know and I will try to get them asap!

Minks

  • Hydlaa Citizen
  • *
  • Posts: 443
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #1 on: October 05, 2010, 01:07:38 pm »
Ignore the warning about 0.5.3, it is simply wrong.

Joccey

  • Traveller
  • *
  • Posts: 15
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #2 on: October 06, 2010, 01:11:24 am »
Ignore the warning about 0.5.3, it is simply wrong.

Well because of the warning it won't let me play the game. Unless I'm correct in thinking that since i downloaded the 32bit instead of 64 that Planeshift won't work. If I am incorrect - then I'm curious to know what the issue is that is stopping me playing. Thanks in advance to anyone who manages to help me get planeshift to work and play properly!

PS: I will come back periodically to help give information if required though I'm quite busy with TAFE and real life so hopefully this post doesn't die cause I would love to be able to get back into the game!

Joccey

  • Traveller
  • *
  • Posts: 15
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #3 on: October 06, 2010, 09:26:44 am »
Just used the PSLaunch and typed in my account details, selected my character, and it managed to load. I'm not sure what the issue was before maybe it didn't restart after installation or something. Haven't yet tried to go through a loading zone (if they still exist) yet but so far so good. The issue seems to be resolved.

Joccey

  • Traveller
  • *
  • Posts: 15
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #4 on: October 07, 2010, 03:59:54 am »
I just tried this morning - everything loaded fine. Then I went through the loading zone that I refused to go through before... it loaded... then I started walking and everything froze came up with those "Planeshift has experienced and unexpected crash" and like before told me that I'm using the wrong version and thus may be the reason why I crashed that the new version might have fixes for the crashes. I clicked okay and my PSLaunch reopened and would let me choose to play/repair etc again. I simply closed it for the moment.

Can anyone tell me if my installing the 32-bit instead of 64-bit will cause any issues? Thank you in advanced.

Too bad Kore Irka Clan isn't around for you anymore. IRC channels still open though.

I don't see how that comment is a relevant comment to fixing my issue of getting Planeshift to run smoothly and fix these issues I have nor is it the answers to my questions I've been asking.

Minks

  • Hydlaa Citizen
  • *
  • Posts: 443
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #5 on: October 07, 2010, 11:34:17 am »
Please post your system specs, most crashes are hardware- or driver-related.

Joccey

  • Traveller
  • *
  • Posts: 15
    • View Profile
Re: Incorrect Install and Old Client Version Crash
« Reply #6 on: October 09, 2010, 06:53:13 am »
Please post your system specs, most crashes are hardware- or driver-related.

Processor: Intel(R) Core(TM) i7 CPU  Q720 @ 1.60GHz
Installed memory (RAM): 6.00GB
System type: 64-bit Operating System (Windows 7)
Display adapter: ATI Mobility Radeon HD 5470

Um... is there anything else you need (if so please direct me to where to find the information)?