planeshift fails to play after character creation - latest version

[Greatwolf]

Here's my system setup:
 intel Q6600 quad core
 nvidia GTS 250
 4gig ddr2 ram
 windows 7 64-bit edition

After downloading ps client from the site and installing it, I ran pslauncher.exe and performed the update. I had initial issues with the update failing because of admin privels. After the update, I ran psclient.exe log into my account, created a character and finally clicked play. The game starts loading and then when it gets to the end it just shuts down the client unexpectedly. Here's what the errorlog.txt shows:

Code: [Select]

Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/top_left_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/top_right_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/bottom_left_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/bottom_right_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/left_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/right_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/top_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\paws\pawsimagedrawable.cpp:66 pawsImageDrawable::PreparePixmap SEVERE>
Sun Nov 28 04:40:52 2010, Could not open image: >/paws/base/maps/leather/bottom_1.png<
Sun Nov 28 04:40:52 2010, <..\..\src\common\sound\system.cpp:36 SoundSystem::Initialize SEVERE>
Sun Nov 28 04:40:52 2010, Failed to locate Sound renderer!
I've tried both versions 32-bit and 64-bit as some reported better luck with the former. I ran into the same issues with both versions of the client. Note I also have openal downloaded already from testing another project so that is already installed on my machine. I have also tried going into the audio settings and just plain disabled audio and sound by unchecking the box. Still the same problem.

As a player and user of this software I have already done all I possibly can in getting this game to work. I've scoured through this board and it seems a couple others have ran into the same symtoms as I but none of the suggested have resolved this problem I'm running into. I have ran numerous games on this machine without problems, both newer latest and greatest as well as older type games. None of them have problems like this and I am positive this is not a driver issue.

I'm about ready to uninstall this unless someone can offer some suggestions on what is likely wrong.

[LigH]

"Failed to locate Sound renderer!" -- Please check in the PlaneShift launcher if the Audio system is set to "OpenAL", and you may need to install an OpenAL driver (usually oalinst.exe at Creative).

[BoevenF]

Welcome back.

Since you had problems updating for privilege permissions, I'd recheck all directories of the game, granting full access permissions to the user.
I assume you also tried to reinstall after the permission problems...?

you said openal is already installed, but was it selected in audio system configuration?

[apyj13]

I had a similar problem when i got my new computer with the 64-bit version of Windows 7.  I tried both 32-bit and the 64-bit and I was able to get the 64-bit version of PS to run eventually by messing with the settings.  My current settings are:
Color Depth: 32
Anti-aliasing: 2xQ
Anisotropic Filtering: 2x
Texture Quality: Medium
Shaders: Low
shadows, bloom, hdr, grass, weather, vbo, loader cache are all unchecked
Background Loading: Off
Particles: Medium
I also have sound off.  I still get the same errors you posted when i'm near fog.  Doesn't seem to matter if i'm on a map with water or not.  But at least it's playable when there isn't fog.  Hope this helps.   

[Greatwolf]

"Failed to locate Sound renderer!" -- Please check in the PlaneShift launcher if the Audio system is set to "OpenAL", and you may need to install an OpenAL driver (usually oalinst.exe at Creative).

I tried that already before making this post. I just tried it again now. When installing oalinst.exe and clicking through it just gives me a message installation successful. This raises the question why is a sound render being loaded when I specifically disabled sound in the first place? The most it should do in that case is load a null sound device or something to that affect.

Since you had problems updating for privilege permissions, I'd recheck all directories of the game, granting full access permissions to the user.
I assume you also tried to reinstall after the permission problems...?

I don't think this is a permissions issue. I've already ran both psclient and pslauncher as an admin.

you said openal is already installed, but was it selected in audio system configuration?

That's the default initial selection on install. I've also tried changing it to software and and with no sound as mentioned uptop.

I had a similar problem when i got my new computer with the 64-bit version of Windows 7.  I tried both 32-bit and the 64-bit and I was able to get the 64-bit version of PS to run eventually by messing with the settings.  My current settings are:
Color Depth: 32
Anti-aliasing: 2xQ
Anisotropic Filtering: 2x
Texture Quality: Medium
Shaders: Low
shadows, bloom, hdr, grass, weather, vbo, loader cache are all unchecked
Background Loading: Off
Particles: Medium

thanks for suggestion, I just tried it with those settings -- still no dice.

I noticed the 64-bit version doesn't have the popup dialog 'Planeshift has quite unexpectedly!' that tries to send a report. The 32-bit does have it though. The 32-bit version also erroneously thinks my client version is < 0.5.3 for the 'Report upload successful.' dialog. In both cases it always stops at the same spot. I've also tried clicking repair from the launcher and everything seems to check out.

For those wondering here is the full console output up to the point of crashing.
http://pastebin.com/Hrra83qV