Crash at 'Create new character' screen

[Aiwendil]

Computer specs are still interesting even if your computer runs "several games". WoW uses in the default configuration Direct3D instead of openGL for 3d graphics so being able to run it says nothing about being able to run PS.

[weltall]

'Graphics Card': Mobile Intel(R) 945GM Express Chipset Family

this is the problem

[pricther]

I am trying to play the game on a mini mac 10.5.8, 2 GHz Intel Core 2 Duo.
The game crashes every time at the 'create new character' screen, when I click on any of the races. Also if I click on the 'advanced' tab.
I have just installed the new software updates and restarted the computer but that didn't help.
What to do?

Thanks in advance.

Hello PlaneShift forums. I'm new.

Okay, now that that's out of the way - I'm a new user having the same problem as above. I'm not a very technical person, but I am seeking help to fixing this problem - if it can be fixed - so, if anyone has any suggestions as to what I can do, please let me know.

Just like Avane up there, I've downloaded and installed everything just fine, and the client boots up alright too. Once I get into the "create new character" screen, I'll click on a race, and then the game will proceed to "not respond" and insta-crash. I'm pretty well sure all this has to do with graphics, given the evidence of that being the problem these other fine folks have had it would seem, except I'll reiterate - I'm not a very techy person. As such, I have no idea what most of you are on about, so if someone could spell it out in small, small words, I'd appreciate it.

I'm not sure the exact specs of my computer, but a quick look up for eMachines T3604 should tell you what all I have - that, plus 4GB memory. It's a very, very bad computer, but I have been able to play some games on it, and would very much like to get into Planeshift, if I can.

If I can't, well... Darn'. -.-

I can't see any of the models at the char-creation screen. In fact, the 'window'  in which the model should appear - or at least, its background - doesn't even look right (bottom at the top, probably upside-down, and nothing but black and pixels at the bottom).

Ooh look, I has a picture like this: http://dkr8.files.wordpress.com/2011/08/fuckedupthingy.jpg

If anyone has any immediate advice they can give, my skype name inadvertently got included on that there screenshot, so please feel free to message me if you can be of any help.

[weltall]

it's definitely the video card drivers

[pricther]

it's definitely the video card drivers

The /drivers/? So can I just update those, right?

Or is my video card just, well, crap?

._.

[weltall]

usually windows drivers for intel cards lack a decent opengl implementation. macosx and linux are better in this department.

[pricther]

usually windows drivers for intel cards lack a decent opengl implementation. macosx and linux are better in this department.

Well, it's a shame I have a windows computer then. x.x

Oh well, thank you anyway.

[Chemist]

I am also having a problem of crashing when trying to select a race.  After reading the posts I am certain it is my video card.  It is an Intel GMA 950.  Doing some googling, it appears that it is just crap.  There seems to be no way to update it and apparently it is really bad with the OpenGL.  Has anyone else had this problem that was able to find a fix.

If not, in researching my card I found people with this card could not play Spore until the game updated something.  I am not real good at computer programming but I am willing to put in the time if there is anything I can do and there is someone to help me along.

[weltall]

usually linux intel drivers are better that might be a good try if you don't mind sluggish performance and bad glitches

[kepejas12]

I have this problem as well...
When I launch the game I can create my character up to a certain point in time when the client decides to crash.
I've tried changing from window to fullscreen and back, disabling sound, all the graphics options, putting graphics settings very low...still crashes every time.
I can run other games on my computer, it's a Dell PC and has Intel integrated graphics but games with great graphics run fine...LotRO, DDO, CoD4, Alliance of Valiant Arms...
I am really anxious to play PlaneShift but this crashing is really pissing me off.
Please help!
~kepėjas12

[weltall]

those game use a different graphics api which works only on windows so they aren't  a good comparison

[kepejas12]

If I was to use NVIDIA, would that change anything?
~kepėjas

[weltall]

a lot provided it's a recent card and not the entry level 2d solution (sometimes even less entry level but designed for stock market workers and those aren't so good for games, actually the opposite)

[kepejas12]

Thanks to weltall for your help!
~kepėjas

[Mixo]

Hey guys, new to planeshift and really keen to check it out..but I'm crashing at the character screen also. 

Running Windows 7 32 bit, with the infamous Intel GMA but mine is 3150. I've updated the drivers and tried various settings in the game options and in the intel control panel but it crashes everytime when i click on a race to choose. I've got the sound disabled so theres no problem there. I've tried deleting the shader something or other file in th app data folder as whas suggested in another post.

I get the message - psclient has stop working, windows is checking for a solution blah blah. Then it fails and goes back to the launcher.

Error log says -

Thu Sep 01 20:53:06 2011, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Thu Sep 01 20:53:06 2011, Could not open image: >/paws/base/maps/leather/top_left_1.png<
Thu Sep 01 20:53:06 2011, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Thu Sep 01 20:53:06 2011, Could not open image: >/paws/base/maps/leather/top_right_1.png<
Thu Sep 01 20:53:06 2011, <..\..\src\common\paws\pawsimagedrawable.cpp:69 pawsImageDrawable::PreparePixmap SEVERE>
Thu Sep 01 20:53:06 2011, Could not open image: >/paws/base/maps/leather/bottom_left_1.png<

etc etc

I also have noticed on the download page it says the clients filesize should be 380mb, but I've tried all 5 mirrors and they all are 588mb file. And during the update process there seems to be issues with missing data. Could this be related or is it a separate issue?

Thanks 
EDIT: Despite a few bugs the game runs fine on my desktop with nVidia card in it. =D